Manager, Intelligent Automation - Jobs in Halifax, NS

Job Description

Manager, Intelligent AutomationHalifax, CanadaAbout CitcoCitco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.For more information about Citco, please visit www.citco.comAbout the Team & Business Line:Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.As a core member of our Intelligent Automation (IA) team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.Intelligent Automation (IA) is a multi-skilled team charged with identifying, building and deploying operational solutions leveraging a suite of emerging technologies, such as Machine Learning, Natural Language Processing, Robotics Process Automation, and Business Process Management, Reconciliation Tools, APIs and Automation.Your Role:

• You will create, gather, document or review business requirements, user stories, mockups and acceptance criteria.
• Assign Theme and Category to new development requests
• Determine if the JIRA is part of a larger project and if the JIRA items should be combined/merged
• Lead meetings, workshops and discussions with Subject Matter Experts to brainstorm solutions and assess feasibility of outcomes
• Raise strategic items on Business Requirements call with the Development team for sizing or resizing
• Document and communicate business outcomes and gains from proposed solutions
• Review product roadmap, backlog maintenance and grooming to ensure Business Requirements are managed timely and effectively
• Own and review solution design documents clearly articulating as-is and to-be states
• Ensure each release / new functionality has UAT and Smoke test testers assigned
• Communicate development objective, understand business needs and possible solution scenarios plus impact thereof as part of Business Requirements gathering
• Lead or assist in creation of training documentation, e-learning and user guides of new functionality/solutions
• Lead the maintenance and build-out of the Tibco Community library, including creation of Knowledge and Understanding of Tibcos workings
• Provide Product Support to the Business
• Release demos to appropriate audiences, and share feedback sessions with Function Senior Leadership Teams
• Work with stakeholders to rollout functionality / solutions to target teams/offices
• Collaborate with Product manager, Business Subject Matter Experts & Testers + cross-functional teams to improve the product, its data integrity and data reliance
• Work with the Development team to resolve Support issues & communicate status & progress to Stakeholders

About You:

• You have 5+ years of experience leveraging agile project management to deliver multiple projects on time and in scope in a fast paced environment.
• Possess a strategic mindset and find motivation in creatively solving problems
• Ability to multitask and effectively manage competing priorities
• Undergrad degree in Finance, Accounting, Economics, Mathematics, Computer Science, Information Systems or related fields
• Exceptional communications skills, both written and oral, and the ability to capture a diverse audience
• Ability to work independently and in teams
• Confident leading code reviews, design sessions and reviewing technical documentation
• Experience using JIRA and Confluence to manage projects
• Experience creating user stories, acceptance criteria, design documentation, process flows and wireframes in order to clearly communicate a set of functional requirements
• Strong business requirement analytical skills with the ability to produce clearly articulated requirements and documents

• Assets:

• Experience with JIRA, Confluence, BPM and RPA

• Key Competencies:

• Adaptability
• Leadership
• Quality and risk management
• Problem solving
• Positivity
• Goal oriented
• Organized
• Communication
• Accountability
• Drive for results

Our BenefitsYour well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.Quick Apply

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