Monthly Giving Specialist - Jobs in Halifax, NS

Job Description

WHY JOIN THE CANADIAN CANCER SOCIETY (CCS)The Canadian Cancer Society works tirelessly to save and improve lives. We fund the brightest minds in cancer research. We provide a compassionate support system for all those affected by cancer, across Canada and for all types of cancer. As the voice for people who care about cancer, we work with governments to shape a healthier society. No other organization does all that we do to make lives better today and transform the future of cancer forever.Help us make a difference. Call 1-888-939-3333 or visit cancer.ca today.COME AS YOU AREAt CCS, we embrace everyone’s uniqueness and recognize the strength that lies in differences. We believe in the power of our collective potential and strive to achieve a more diverse, inclusive, and equitable workplace to empower and create opportunities for all. We welcome and encourage applications from all qualified candidates regardless of their gender, age, religion, race, ethnicity, and nationality. Particularly equity deserving groups, such as members of the BIPOC, and LGBTQ2+ communities, people living with disabilities, veterans, and anyone who may contribute to the further diversification of the Canadian Cancer Society. Together we unite and inspire all Canadians to change the future of cancer.JOB OVERVIEWReporting to the Senior Manager, Monthly Giving, the Monthly Giving Specialist will be responsible for supporting the end-to-end execution of the monthly donor development and fulfill the channel and campaign conversion requirements while measuring and analyzing performance analytics reporting to drive revenue growth.This position will be an integral member of the Mass Marketing team and will support the Direct Response and Innovation department as the data segmentation and analytics specialist, working with external vendors and agencies and internal teams to refine targeting selection criteria and deliver on actionable insights to optimize the campaign.This position requires a highly analytical, detailed-oriented self-starter who thrives within an entrepreneurial environment.WHAT YOU’LL BE DOING:

• Provide day-to-day execution of the monthly giving program to support National (English and French) Mass Marketing revenue goals.
• Work with internal and external teams to coordinate all take-to-market activities associated with monthly giving acquisition strategies.
• Report on monthly giving acquisition, retention and attrition trends.
• Develop campaign briefs and data requests, coordinate work-back schedules, develop training materials, key messages, FAQ and presentations to support monthly giving acquisitions internally and externally.
• Lead weekly, monthly, and quarterly vendor meetings, document action items, edit scripts and monthly acquisitions collateral to support growth activities and the launch and testing of new monthly product, segment, and channel processes.
• Liaise with the stewardship team to ensure the monthly giving program value proposition is fulfilled.
• Work with the operations team to ensure recurring payment processes are in place to support monthly channel, product, and segment retention key performance indicators.
• Budget management including tracking, processing, and following up on outstanding invoices.
• Act as the prime contact for all monthly giving donor questions and escalations with internal and external stakeholders.
• Audit all monthly giving marketing collateral including acquisitions tools and internal readiness/process documents.
• Work closely with the Senior Manager, Monthly Giving to optimize businesses processes and direct marketing solutions including data mapping, targeting, integration, data hygiene and data flow, to enhance capabilities, contact and conversion KPIs.
• Monitor and measure the segment, channel, product progress and key performance indicators.
• Develop and oversee the data targeting selection criteria and multi-layered segmentation plan and collaborate with the analytics team to build sophisticated output lists.
• Analyze and gather data to report for cross-functional partners and recommend data-driven insights to boost the campaign performance.
• Work collaboratively with colleagues across the organization and build relationships with business and technical partners to design the approaches that drive fundraising success and recommend improvements.
• Monitor and analyze monthly giving portfolio performance and evaluate opportunities and risk.
• Monitor external markets and continually assess cross-industry best practice and new business models to enhance CCS marketing strategies and drive program growth.
• Support the Direct Response and Innovation team to troubleshoot issues, provide recommendations, and implement solutions & best practices in the areas of data integrity standards, data quality, data management and moves management policies and overall Salesforce system usage.
• Actively contribute to our culture of justice, belonging, equity, diversity, and inclusion by ensuring that all staff feel represented and heard regardless of their gender, age, religion, ethnicity, and nationality or race.
• Provide thought leadership and functional expertise to evolve data analytics best practices.
• Work on other key and special projects as assigned.
• Actively contribute to our culture of justice, belonging, equity, diversity, and inclusion by ensuring that all staff feel represented and heard regardless of their gender, age, religion, ethnicity, and nationality or race.

QUALIFICATIONS:

• Post-secondary diploma/degree required, in a related field (preferably Marketing or Business) with related experience, or an equivalent combination of education, training and experience.
• Exceptional track record in executing and evaluating successful national fundraising programs.
• Comprehensive knowledge of direct response marketing, product marketing, and donor engagement.
• Exceptional organizational, project management and analytical skills with the ability to multi-task in a fast-paced environment.
• Ability to set priorities, demonstrate a positive attitude, troubleshoot and problem solve independently using sound judgement.
• Professional presence with excellent communication skills.
• French fluency is an asset.

WHAT YOU CAN EXPECT FROM US:CCS offers meaningful opportunities to help make a difference in the lives of Canadians with cancer, their caregivers, families and communities. We are committed to building and nurturing an inclusive community for our employees by highlighting their unique experiences. We value diverse skills and strongly encourage applications from all qualified candidates. CCS is committed to fostering a culture that is inspiring, supportive and exemplifies our core values:CARING COURAGE INTEGRITY PROGRESSIVE.In return for your skills and dedication, we offer an attractive compensation package that encompasses a competitive salary, excellent benefits, which include paid parental leave, paid family sick time and health insurance, and the opportunity to have a rewarding employment experience where your contributions can make a true difference every day.HOW TO APPLY:Qualified candidates are invited to submit their resume, cover letter and salary expectations.For internal candidates, this position is assigned to salary band 4.CCS is committed to employment equity and encourages applications from all qualified candidates. In accordance with the local provincial Accessibility Act, accommodation will be provided as requested throughout the recruitment process. We want to make the interview process a great experience for you!We thank all candidates for their interest and advise that only those selected for an interview will be contacted.Please note that in keeping with the mandate of CCS to model and promote healthy lifestyles, employees are not permitted to smoke in or about CCS premises or while carrying out CCS business.As an employer, occupational health and safety legislation requires that we protect our workers from health and safety risks in the workplace. CCS has implemented a mandatory vaccination policy requiring that all staff who work in any of our physical workplaces must be fully vaccinated against COVID-19. All employees will need to attest to their vaccination status through a secure online form or automated applications. Reasonable accommodation and remote working will be discussed on a case-by-case basis.Connect with us onlineLinkedIn | Facebook | Twitter | YouTube#IND#LI-FM1Quick Apply

• Terms & Conditions
• New Privacy
• Privacy Center
• Accessibility

For Job Seekers

• Browse Jobs
• Advanced Job Search
• Emplois Quebec

For Employers

• Post a Job
• SimplyHired OnDemand

Stay Connected