Network Administrator - Jobs in Halifax, NS

Job Description

The Shaw Group www.shawgroupltd.com is one of Eastern Canada’s leading real estate and community developers and natural resource manufacturers. With its 158-year history in Atlantic Canada, its excellent reputation, and a focus on products for the construction industry, the Company is well positioned for the future. The Shaw Group has been recognized 18 times as one of Canada’s Best Managed Private Companies.The Company has over 500 employees and operates on a decentralized basis through a number of divisions and subsidiaries: Clayton Developments Limited, Shaw Living, MMH Prestige Homes Inc., Shaw Brick, Shaw Resources, Shaw Precast Solutions, and Ven-Rez Products Limited.The Shaw Group is also the largest land developer in Atlantic Canada with projects and partnerships in Nova Scotia, New Brunswick and Newfoundland. A number of its developments are listed in the top 10 of the Atlantic Provinces Economic Council’s major projects.Network AdministratorReports to: Director of IT OperationsGeneral Summary: The Network Administrator is responsible for the delivery of consistent and high-quality IT services. The Network Administrator is a part of the internal IT support team which provides comprehensive IT support to the various divisions of The Shaw Group. The administrator works with the Director and team to maintain service levels to support Shaw Group operations and growth. This position reports to the Director of IT Operations and works directly with leaders and staff across the organization.Ideal Candidate – Takes pride in creating an end user experience focused on customer service, responsiveness, communication, and first call resolution. Can effectively coordinate service based on operational urgency, safety, and senior leadership downtime. The ideal candidate will contribute to the culture in the IT department focused on availability, reliability, responsiveness, and quality.An individual must be able to satisfactorily perform each essential duty listed below. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Key Responsibilities & Priorities: · Participate in the planning and scheduling of the daily delivery of service, application administration, production support tasks, infrastructure operations and monitoring, change management and problem management. Directly or with vendor support as needed, this includes, but not limited to:o Server and Network infrastructureo Firewall Management (Fortinet)o Virtual Environment (vSphere)o Enterprise Wi-Fio Infrastructure and end user securityo Evergreening and updating of the above as necessary· Working directly with vendors ensuring services are delivered according to agreed service levels, standards, or other contractual agreement.· Identify opportunities to improve services or the cost of services by changing services levels, standards or approaches to service delivery.· Communicate in advance outages, changes to services, standards, or service levels.· Maintain documentation including IT services, configuration items, and assets.· Participate in change management ensuring changes to the IT environment are coordinated, approved in advance, and performed within agreed change windows.· Participate in IT improvement projects such as physical component or application upgrades.· Develop guidance for how IT systems should be supported, configured, and used.· Assist in the coordination of training and technical support to end users. Remote access or travel to various Shaw locations will be required.· Install, configure, and maintain new systems such as operating systems, technical appliances, network components and applications.· Development of knowledge base documents and short self-help “You Tube” videosBasic Requirements: · 5-10 years’ experience supporting and configuring network infrastructures.· Experience with Microsoft OS and applications, including M365/licensing.· Must be able to solve both technical and non-technical problems in a proficient and professional manner.· Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.· Excellent verbal and written communication skills.· Working knowledge of ERP systems, data integration, and analytics would be considered an asset.· Experience working as part of a team in a geographically diverse environment.· Demonstrated ability to develop written guidance and procedures.· Ability to provide training to end users to increase user awareness of best practice technology use.· Excellent interpersonal skills and ability to troubleshoot and resolve roadblocks.We are committed to offering equal employment opportunities in our workplace and encourage applications from Woman, Indigenous persons, persons with disabilities, and members of visible minorities.For more information on The Shaw Group of Companies and Shaw Brick please visit our website: www.shawgroupltd.comJob Types: Full-time, PermanentBenefits:

• Casual dress
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• Vision care

Schedule:

• Monday to Friday

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