Office Administrator - Jobs in Halifax, NS

Job Description

SCHEDULE “A”DUTIES AND RESPONSIBILITIESThe Employee is hired as “__Office Administrator__” for the Company, the duties and responsibilities of which include, but are not limited to:Daily1. Welcoming patients upon arrival;2. Collection and update of pertinent patient information and forms;3. Appointment scheduling and coordination;4. Primary patient contact for clinic including: a. Telephone; b. eMail; c. SMS; d. Mail;5. Document and record filing;6. Patient account maintenance;7. Insurance claim and payment maintenance;8. Mail Handling: a. Incoming - sort, distribute, action on items; b. Outgoing - preparing insurance claims, statements, receipts for 10am daily;9. Accepting incoming deliveries from couriers or labs & direct appropriately;10. Generate end of day reports;11. Review charts for next day & go through to ensure properly booked, confirmed, supplies/lab cases are ready;12. Referral letters/calls;13. Co-ordination of appointments with specialists, labs, etc.;14. Ensure someone is available to secure/open office each day;15. Accessing patient list from home in case of storms/illness or ensure patients are contacted with any appointment changes;Weekly1. Patient account calls;2. Prepare weekly bank deposits (if needed);3. Maintain patient records-transfer/inactivate when necessary;Monthly1. Prepare month end reports;2. Send patient statements;3. File all POS receipts appropriately;4. Bookkeeper coordination;5. Accounts payable (pay any outstanding bills);Misc.1. Receiving official complaints from patients and coordinating response;2. Understand office policy/procedure & explain to staff in order to implement effectively;3. Field calls/visits from supply company representatives;4. Communicating with staff (and/or dentist) in case of illness or inability to get to work;5. Communicating with staff re: any questions/concerns.Maintenance of instruments and equipment specific to position including:i. Printer/fax/scanner; ii. POS unit; iii. Desktop workstation, monitors, and software; iv. Contact for dental equipment repair when requested.Organization and order submission of inventory and supplies including:i. Coordinating orders from RDH, RDA, DDS positions;ii. Research on supplies/equipment/pricing etc.Compliance with office policies regarding infection control;Compliance with office policies regarding patient information and confidentiality;Procuring a replacement if time off is requested or needed for illness etc. and co-ordinating replacements for other staff members;Maintaining a clean and safe workspace including: i. Tidying reception area, restock bathroom supplies when needed, cleaning restroom daily; ii. Plant care; iii. Tidying kitchen and;Performing as a positive member of the patient care team.Job Type: Full-timeSalary: $20.00-$23.00 per hourBenefits:

• Company events
• Dental care
• Employee assistance program
• Paid time off

Flexible Language Requirement:

• French not required

Schedule:

• 10 hour shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Halifax, NS: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (required)

Experience:

• Front desk (required)

Language:

• English (required)

Work Location: In personExpected start date: 2023-05-01Quick Apply

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