Operations Manager - Jobs in Halifax, NS

Job Description

Operations Manager – Job DescriptionCompetition #211101 * Closing Date November 15, 2021

• Long-term career opportunity with potential for growth.

• Work with people from around the world in an exciting and diverse local company.

• Be a leader in your area of expertise and provide insight to compliment company growth.

---About us * Ad Astra is a Halifax based company devoted to the educational enrichment of international communities. Best described as an educational consultancy or recruitment agency, we work with students and families in Latin America to connect them with education programs in Canada, New Zealand, the US, and Europe. Our main office is located in Halifax, Nova Scotia, with satellite offices in various international locations. For more information visit our website at www.adastra.ca..About the job * We are currently seeking an Operations Manager in our Halifax office. The ideal candidate will be comfortable overseeing the operations of Ad Astra in various departments. The Operations Manager will provide leadership and vision to the organization, while managing relationships with related parties and providing input on processes and efficiencies.----Primary Duties and Responsibilities * The Operations Manager will perform a range of duties:Operations

• Oversee day-to-day operations locally and contribute to management overseas
• Manage office staff in Canada, including hiring and training as necessary
• Help develop long term plans on company’s strategic direction
• Familiarize with Ad Astra’s proprietary student management software (ACS)
• Seat on Ad Astra’s Management Team

Marketing

• Work with marketing team to support and contribute to creative vision
• Review monthly campaign analytics
• Authorize budgets

Staff and Teams

• Communication with sales team (consultants) regarding student accounts (placements, applications, invoices)
• Relationship management with staff and consultants
• Support consultants on difficult school placements
• Integrate closely with international team members
• Develop and implement strategies to keep employees and teams motivated

Schools and Programs

• Relationship management with schools and programs worldwide
• Communicate with schools and programs about students and student accounts
• Review and approve contracts with schools worldwide
• Handle communication related to student invoices, scholarships, discounts, refunds, etc.

Financial Operations

• General understanding of financial reporting and budgets
• Management of commission payment system to consultants and conveyance of commission related information
• Work closely with Controller to inform on students related to accounts payable / accounts receivable
• Management of third-party relationships such as bank accounts, POS processor, Western Union
• Administrating the company group benefits plan

----Qualifications

• Minimum 3+ years’ experience in a similar operational management role
• Bachelor’s degree in related field
• Master’s degree in related field (MBA) or similar an asset
• Spanish language skills an asset

---Requirements and Key Skills

• Strong accuracy, attention to detail, investigative, and problem-solving skills
• Excellent interpersonal, verbal, and written communication skills
• Ability to take initiative and work independently in accomplishing tasks, finding solutions, and improving processes
• Strong understanding of computer systems and technology, including Microsoft Office
• General knowledge of accounting and/or financial statements
• Ability to work independently and take initiative in accomplishing tasks or improving processes
• Strong organizational and time management ability to help meet deadlines

---Working Environment

• The Operations Manager will work from our Halifax office
• 40 hours/week, Monday to Friday, with lieu time for occasional evenings/weekends, as required
• Required paid international travel annually
• Generous holiday schedule and standard vacation
• Company health benefits available
• Cell phone coverage

--Reports toOwner / Executive Director__To apply, please send a PDF copy of your resume (including a brief cover letter) to the email address indicated in this posting. Please include the competition number on all pages of your application and in the subject line of the email. __**Application deadline: 2021-11-15Expected start date: 2021-11-29Job Types: Full-time, PermanentSalary: $65,000.00-$75,000.00 per yearBenefits:

• Casual dress
• Dental care
• Disability insurance
• Extended health care
• Flexible schedule
• Life insurance
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Application question(s):

• Willingness for international travel annually

Education:

• Bachelors Degree (preferred)

Experience:

• relevant/related: 3 years (preferred)

Work remotely:

• Temporarily due to COVID-19

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