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Operations Manager - Jobs in Halifax, NS

Hotel Equities
Job LocationHalifax, NS
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Accountable To: General ManagerEssential Duties:

  • Provide direct assistance to the Hotel General Manager and have the ability to perform the GMs tasks in their absence
  • Responsible for the day-to-day operation of the hotel front desk team, as well as assist in the management of the housekeeping, maintenance, and food & beverage departments.
  • Work closely with the General Manager to manage the room inventory to maximize revenue and actively participate in the revenue management process.
  • Have the ability to effectively communicate with your team members and department heads.
  • The ability to manage the new hire process for all departments to include providing brand orientation, and hands-on-training to the team members.
  • Create weekly schedules for the front desk, while staying within the financial parameters provided, as well as assist with other department scheduling.
  • Provide excellent customer service so that you anticipate the guests needs and exceed their expectations.
  • Knowledge of the PMS system Fosse & POS Micros is preferred, however not required.
  • Must be able to work early afternoons, evenings, and weekends as the Director of Operations is required to be on duty when the GM is not present.
  • Participates in Revenue Management strategies with the General Manager.
  • Previous experience with Marriott systems is a plus.
Safety & Security
  • Maintain awareness of undesirable persons on property premises.
  • Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information
Physical Requirement
  • Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 50 Kg
  • Can stand/walk on feet for 8 hours and work in a restrictive space/environment
  • Must be comfortable using a step stool or ladder
  • Must be able to use/lift arms for up to 8 hours
  • Must be able to handle heat and stress
  • Must speak in a clear, understandable voice, hear at a basic level, understand English, and be able to write.
Education & Experience
  • Front Office Manager: 1+ year (Preferred)
  • Housekeeping Manager / Executive Housekeeper: 1+ year (Preferred)
Please note: the successful candidate will be subject to a background check.Job Type: Full-timeSalary: From $50,000.00 per yearBenefits:
  • Casual dress
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care
Flexible Language Requirement:
  • French not required
Schedule:
  • 8 hour shift
  • Day shift
  • Evening shift
  • Every Weekend
  • Holidays
  • Night shift
  • Weekend availability
Ability to commute/relocate:
  • Halifax, NS: reliably commute or plan to relocate before starting work (required)
Experience:
  • Hotel Management: 2 years (required)
Shift availability:
  • Day Shift (preferred)
  • Night Shift (preferred)
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