Program Assistant, Intake - Jobs in Halifax, NS

Job Description

Job Posting: Internal and ExternalJob Title: Intake Program Assistant, Community Integration ServicesReporting line: Supervisor: Intake and ReceptionJob Purpose: to support the effective and efficient administration of Intake appointments (both online and in-person, pre- and post-arrival).Duties and Responsibilities:· Book all in-person Intake appointments· Support people using the Online Sign-Up and Scheduler. This includes running pending reports, sending follow-up emails, etc.· Review submitted documentation to ensure all required information has been provided for Intake appointments· Schedule interpreters and book childcare as needed for Intake appointments· Monitor, triage and follow up on inquires received through the Intake email, online sign-up, phone calls and drop-in· Open client files for pre-arrival clients· Schedule and promote sessions for Temporary Foreign Workers· Support Intake team by taking minutes at team meetings, updating documents, creating efficient processes, compiling evaluations, providing information for reports, etc· Provide regular updates to manager and supervisor re: bookings, demand, trends, etc· Record, process and store documents in accordance with established procedures using computerized and manual processing systems· Provide backup support to other Program Assistant for Community Integration Services team and ISANS reception staff as neededGeneral responsibilities:· Record all relevant client information on databases in a consistent and timely manner as appropriate to the position· Provide information as required for internal/external reports, proposals, grants etc.· Attend regular Staff Meetings and Team meetings· Review and adhere to ISANS workplace health and safety policies· Attend and provide support at ISANS events· Perform other duties as requiredEducation:· Administrative Assistant certificate/diploma· Equivalent combination of education and experience will be acceptedExperience:· 2 years’ experience in a similar position· Strong computer skills and experience with computer programs and databases; experience scheduling clients with online software an asset· Experience working in a cross-cultural environment; experience delivering direct service to immigrants preferredSkills:· Strong written and verbal English communication skills· Ability to work independently and as part of a team· Strong time management and organization skills· Proficient with MS Office applications· Additional languages an assetTerms of Employment:· Full-time contract· Please note: Duties require on-site work schedule and may require evening hours.Commencement Date: ASAPClosing Date: Monday, April 18, 2023To apply: E-mail your expression of interest to [email protected] in subject line the position you are applying for.Job Types: Full-time, Fixed term contractContract length: 12 monthsSalary: $34,580.88-$37,156.70 per yearBenefits:

• Paid time off

Schedule:

• Monday to Friday

Work Location: Hybrid remote in HALIFAX, NSApplication deadline: 2023-04-18Quick Apply

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