Residential Guest Service Agent - Jobs in Halifax, NS

Job Description

You may have seen us, literally coming out of the water. Or wondered what is happening with that new development on the waterfront. Join us and you will have the opportunity to experience this new development as part of its core service delivery team. At Queen’s Marque we are committed to being extraordinary. For our hospitality, office, commercial, and residential tenants we aim to provide an experience that is unlike anything else in this market. This exceptional building utilizes the newest technology and a dedicated team of professionals, we are setting the bar for service delivery in Nova Scotia. We are presently seeking a full time Residential Guest Services Agent to join our team. If you believe you have what it takes to help us raise the bar, we would love to hear from you.Reporting to the Property Manager, the Residential Guest Services Agent (GSA) will be situated at the Queen’s Marque, located on the Halifax Waterfront. The Residential GSA will be the “face” of the residential building and will elevate residents’ experience through exceptional, refined customer service. Their bureau will act as the hub for resident activity planning requiring knowledgeable, prompt recommendations for residents. Many residents will depend heavily upon the Residential GSA, making the position respected and highly regarded.Responsibilities will include greeting residents and guests; welcoming and assisting with their day-to-day activities. Our candidate will respond to all resident inquiries and will assist in coordinating services. The Residential GSA will enforce onsite policies and procedures while reporting emergencies, maintenance concerns and building component failures to the onsite operations team. You will maintain a neat and tidy working area, including main lobby and exterior entrances.Our ideal candidate will be both personable and professional. Flexible and accommodating. A strong command of the English language is a must. Strong listening skills are required to both understand and anticipate the needs and wishes of residents. Bringing 3 + years of robust customer service experience, the successful incumbent will be a team player, have demonstrated problem solving skills and will be available for a variety of scheduled shifts between the hours of 6 am and 10 pm. Prior retail sales experience in a luxury environment preferred.The opportunity to join Queen’s Marque at its very beginning is an exciting one, as we establish a new district and community in our city. You will also be joining a family business that has been a cornerstone in Halifax for over 45 years.We offer RRSP’s, Extended Health Benefits and Bonus potential. Qualified applicants are invited to submit their resume and cover letter. We ask that you include your anticipated compensation in your cover letter.We appreciate the interest of all individuals who apply, however, only candidates invited for interviews will be contacted. The Armour Group Limited is an equal opportunity employer.Job Type: Full-timeAdditional pay:

• Bonus pay

Benefits:

• Dental care
• Extended health care
• Paid time off
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Weekend availability

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