Residential Guest Services Agent - Jobs in Halifax, NS

Job Description

You may have seen us, literally coming out of the water. Or wondered what is happening with that newdevelopment on the waterfront. Join us and you will have the opportunity to experience this newdevelopment as part of its core service delivery team. At Queen’s Marque we are committed to beingextraordinary. For our hospitality, office, commercial, and residential tenants we aim to provide anexperience that is unlike anything else in this market. This exceptional building utilizes the newesttechnology and a dedicated team of professionals, we are setting the bar for service delivery in NovaScotia. We are presently seeking a full time Residential Guest Services Agent to join our team. If youbelieve you have what it takes to help us raise the bar, we would love to hear from you.Reporting to the Assistant Property Manager, the Residential Guest Services Agent will be situated atthe Queen’s Marque, located on the Halifax Waterfront. The Residential Guest Services Agent will be the“face” of the residential building and will elevate residents’ experience through exceptional, refinedcustomer service. Their bureau will act as the hub for resident activity planning requiringknowledgeable, prompt recommendations for residents. Many residents will depend heavily upon theResidential Guest Services Agent, making the position respected and highly regarded.Responsibilities will include greeting residents and guests; welcoming and assisting with their day-to-dayactivities. Our candidate will respond to all resident inquiries and will assist in coordinating services. Oursuccessful candidate will enforce onsite policies and procedures while reporting emergencies,maintenance concerns and building component failures to the onsite operations team. You will maintaina neat and tidy working area, including main lobby and exterior entrances.Our ideal candidate will be both personable and professional. Flexible and accommodating. A strongcommand of the English language is a must. Strong listening skills are required to both understand andanticipate the needs and wishes of residents. Bringing 3 + years of robust customer service experience,the successful incumbent will be a team player, have demonstrated problem solving skills and will beavailable for a variety of scheduled shifts between the hours of 6 am and 10 pm. Prior retail salesexperience in a luxury environment preferred.The opportunity to join Queen’s Marque at its very beginning is an exciting one, as we establish a newdistrict and community in our city. You will also be joining a family business that has been a cornerstonein Halifax for over 45 years.We offer RRSP’s, extended health benefits and bonus potential. Qualified applicants are invited tosubmit their resume and cover letter to hr@queensmarque.com referencing job #A21-10 in the subjectline. We ask that you include your anticipated compensation in your cover letter.We appreciate the interest of all individuals who apply, however, only candidates invited for interviewswill be contacted. The Armour Group Limited is an equal opportunity employer.