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Technical Services Assistant - Jobs in Halifax, NS

ISANS
Job LocationHalifax, NS
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Technical Services AssistantISANS is seeking a part-time Technical Services Assistant to assist in the operations of ISANS IT system network; delivering support to the IT Services team and frontline staff and IT users. Reporting to the Supervisor IT & IT Online and to the Manager, Digital Transformation & Technology Support, this position will be responsible for:Desktop and user support

  • Coordinate all new staff set-ups ensuring that the correct IT hardware, software and systems access is provided
  • Orient and train new ISANS staff on basic hardware and software usage as part of the IT orientation
  • Coordinate all returns of IT inventory as part of offboarding when staff go on leave or leave the organization
  • Coordination of ISANS cell phone distribution and use
IT Inventory and Purchasing· Maintain an accurate inventory of IT items in storage and as issued to users, maintaining compliance with funder inventory requirements· With management approval, purchase new items as directed to maintain inventory· Respond to requests to purchase new IT hardware or software, purchasing items as required as directed and with management approval
  • Implementing and enforcing standard procedures for consistent in hardware and software usage
  • Disposal of technical equipment in accordance with funder and municipal regulations
The ideal candidate for this position will have the following: Education· Post-Secondary education related to IT is an asset but not required· Equivalent combination of education and experience will be acceptedAND/ORExperience· Experience in a client service environment· Experience in setting up IT software and hardware· Experience training end-users on basic use of IT software and hardware· Experience working in a cross cultural setting· Experience managing inventory is an assetKnowledge
  • Knowledge of internet security issues and best practices
  • Knowledge of Microsoft System Centre Suite an asset
  • Knowledge of Microsoft 365 an asset
  • Knowledge of Windows/Linux client/server operating systems and the associated hardware infrastructure is an asset
  • Knowledge of desktop applications including Microsoft Office, Adobe, SQL database(s) is an asset
  • Knowledge in networking ( Windows Domains, firewalls, cabling, Switches, and Routers) is an asset
  • Knowledge of video and web conferencing is an asset
Skills: · Strong written and verbal English communication skills· Ability to work independently and as part of a team· Continuous learning· Strong time management and organization skills· Proficient with MS Office applications· Additional languages an assetISANS Core CompetenciesCultural Competency; Equity, Diversity & Inclusion
  • Embracing the value that different perspectives and cultures bring to an organization
Collaboration
  • Working collaboratively with others across the organization to achieve shared objectives
Continuous Learning
  • Continually seeking new knowledge and skills, as well as developing existing capabilities
Innovative Thinking
  • Introducing new ways of looking at problems and developing useful ideas that are new, better, or unique
Accountability
  • Holding self and others responsible and accountable to being transparent and principled in our approach and to meeting commitments
Respect
  • Actively encouraging an environment of fairness, honesty and integrity for all
Terms of Employment: · Fixed- term contract to March 31st, 2023, renewable pending funding confirmation· Part-time 17.5 hours per week· During the COVID-19 pandemic, your work location may be at ISANS’ office or at home. Work location will be determined by operational requirements, public health recommendations, and government requirements.Commencement Date: ASAPClosing Date: Tuesday November 15, 2022– 4 p.m.To apply: Please e-mail your resume and cover letter merged into one document stating the title of the position you are applying for in the subject line.ISANS is dedicated to inclusiveness, equity, and accessibility. We are seeking talented individuals to join our team and welcome applications from all diverse groups. We encourage applicants to self-identify in their cover letter and request any accommodation required to support them during the recruitment process.Only those eligible to work in Canada will be considered for this positionWe wish to thank all applicants for their interest and effort in applying for this position.However, only candidates selected for interviews will be contacted.Job Types: Part-time, PermanentSalary: $19.00-$23.00 per hourBenefits:
  • Paid time off
  • RRSP match
Schedule:
  • Monday to Friday
Work Location: One locationQuick Apply
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