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Work From Home - Call Center Bilingual Technical Support Representative Virtual Hiring Event - Jobs in Halifax, NS

KellyConnect
Job LocationHalifax, NS
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

What Your Virtual Work Environment Looks Like

  • A private workspace with locked door in your permanent residence
  • Quiet environment free of background noise and interruptions
  • A secure workspace free from cell phones/video devices
  • Arrangements for dependent care and other obligations
What You’ll Love About Us
  • Compensation $19.00 CAD
  • 4% Vacation Pay
  • More family, less traffic
What We’ll Love About You
  • Exemplary attendance and punctuality
  • Eagerness to work a shift between the hours of 8am-9pm ET, full-time schedule 38+ hour/week
  • You want a long-term career with growth
  • Openness to feedback and willingness to improve
  • Speedy responses and ability to multitask
  • Familiarity with iOS and/or MacOS, or comparable technology, is preferred
  • Ability to go with the flow
  • Great communication skills
  • Fluency in French Canadian & English
  • You’re at your best when it matters most
What You’ll Do Every DayYou’ll interact with customers troubleshooting and resolving technology inquiries and challenges like these:
  • Resolving username and password difficulties
  • Troubleshooting email issues
  • Navigating customers through various apps
  • Data sharing & synchronization troubleshooting
  • Verifying proper hardware and software configuration and set up
  • Diagnosing and resolving issues including: internet connectivity, email, application downloads, and more
What You’ll Need
  • High School Diploma or GED
  • 18 years or older
  • Minimum 6 months of customer service, call center, or technical support experience
  • High speed internet service
  • Ability to read, write, and speak fluently in French Canadian & English
Preferred dress codeCasual (come as you are, but please be presentable)About KellyConnectOur Bilingual Technical Support Advisors provide customer service to resolve technology challenges through a series of troubleshooting activities and knowledge-based research in a virtual call center environment. As an ideal candidate, you must be fluent in French Canadian as your calls will be primarily from customers speaking French Canadian. The ideal candidate will possess experience in a customer service/technical support role with past experience servicing varying dialects.Why KellyAs a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.About KellyAt Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.What is a virtual interviewVirtual interviews help employers connect with job seekers when theyre not in the same physical location. Since hiring is a human process, employers would like to talk with you online (chat, video, or phone) to see if you meet the requirements for the job.Quick Apply
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