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Customer Service Representative- Entry Level - Jobs in Hamilton region

American Income Life AO - Jesse Wong
Job LocationHamilton region
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

We #39;re looking for talented individuals like you to join our team as our Customer Service Representative.About Us:At our company, we are dedicated to empowering our clients and exceeding their expectations. We’re committed to innovation, excellence, and client-centricity. We believe in building strong partnerships and delivering unparalleled value to every client.Your Responsibilities:

  • Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner.
  • Provide accurate information about our products/services and assist customers with placing orders, processing returns, and resolving issues.
  • Listen attentively to customers #39; concerns and empathize with their needs, striving to exceed their expectations with every interaction.
  • Collaborate with other team members and departments to ensure seamless customer experiences.
  • Maintain detailed records of customer interactions and follow up as needed to ensure customer satisfaction.
Job Requirements:
  • Bachelor #39;s degree or High school Diploma equivalent.
  • Excellent communication skills, both verbal and written.
  • Strong interpersonal skills and the ability to build rapport with customers.
  • Problem-solving abilities and a proactive approach to addressing customer concerns.
  • Ability to work efficiently in a fast-paced environment and multitask effectively.
  • Previous experience in customer service or a related field is preferred, but not required.
Perksamp; Benefits:
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • Opportunities for career growth and advancement within the company.
  • Ongoing training and development to enhance your skills and knowledge.
  • A supportive and inclusive work environment where your contributions are valued.
  • Remote work schedule.
Join our team and make a difference in the lives of our clients by providing them with the peace of mind that comes from having the right coverage. Apply now!Powered by JazzHR

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