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Front Desk Agent - Jobs in Hinton, AB

Job LocationHinton, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

BCMI Hinton is looking for front desk agents to become a part of our team!Responsibilities include: - Checks guests into and out of the hotel in an accurate, speedy, and courteous manner.Efficiently handles all transactions.- Ensures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained.Responsible for maintaining accurate documentation regarding room registration, credit card transactions, customer service and maintenance issues.- Offers guest assistance whenever possible.- Responsible for resolving customer relations issues.- Answers inquiries pertaining to hotel booking policies and services.- Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations.- Responsible for positively representing and promoting the property.- Ensures systems and procedures are in place and followed for guest safety and securityYou MUST be legally entitled to work in Canada, we do not offer work permits. To apply please leave a resume at the Hotel at 386 Smith Street, Hinton, AB or by applying to this post.Job Types: Permanent, Full-timeSalary: $16.50-$17.25 per hourBenefits:

  • Dental care
  • Extended health care
  • Vision care
Schedule:
  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekend availability
Supplemental pay types:
  • Overtime pay
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