Night Auditor/Front Desk Agent - Jobs in Hinton, AB

Responsibilities include:

Greet guests as they arrive and during their stay
Check guests in and out of the hotel
Ask for identification and ensure that the provided credentials are accurate
Operate hotel switchboard, take calls and provide information, and transfer calls
Provide guests with room keys
Take reservations over the telephone, through emails, and in person
Answer questions regarding the hotelâ€™s services, charges, and travel directions
Provide guests with directions around the hotel
Balance the end of the shift
Tidy Lobby plus other side duties
Run night audit and balance all reports
Prepare housekeeping reports for the following day
Prepare and set up breakfast items in Breakfast Room
Able to work alone and handle guest complaints or issues

QUALIFICATIONS:

Warm and caring personality; previous exceptional customer service experience is an asset
Ability to anticipate and focus attention on guest needs, being professional and welcoming
Excellent written and verbal communication skills
Ability to handle stressful situations in a calm, professional manner
Strong computer skills
Eligible to work in Canada
MUST be Bondable
MUST be flexible in shifts. This position requires availability for the 11 pm to 7 am shift.
If you are interested in this position please Drop Off Your Resume and ask to speak with Wil between 10 am and 4 pm any day of the week.
Job posting will remain active until position is filled.

Job Type: Part-timePart-time hours: 24 per weekSalary: From $15.00 per hourSchedule:

Application question(s):

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Expected start date: 2022-09-02Quick Apply

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