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Customer Service Agent - Jobs in Inuvik, NT

Canadian North
Job LocationInuvik, NT
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Other Details: Reporting to Station Manager YEV - Temporary Ending Approximately June 9, 2023Level: As per the UNIFOR Collective Agreement

  • In accordance with the UNIFOR Collective Agreement
Skills and QualificationsInclude, but not limited to, the following minimum skills and qualifications:High school diploma or equivalent related experience;1 year of customer service experience;Possess a working knowledge of Sabre System;Bilingual in English/French or English/Inuktitut considered an asset;Possess a knowledge of passenger check-in and baggage handling;Must be familiar with all aspects paperwork/documentation for all passenger service functions;Must possess strong communication, and interpersonal skills;Proven customer service skills;Works well in team environment;Experience in handling passengers with mobility needs;Must be adept at handling multiple tasks, and prioritizing duties;Willing to assist in all areas of passenger services;Willing to work irregular hours of operation and shift work;Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.Duties and ResponsibilitiesInterested candidates should be able to perform the following duties and responsibilities:Process passengers and baggage;Make reservations and compute fares;Disseminate information;Assist passengers with mobility and special needs;Issue tickets and process sales reports for deposit;Assemble, control and transmit reservations and passenger data;Administer Interline and employee travel both business and pleasure;Maintain records as required;Process claims for damaged or missing baggage;Record flight arrival and departure times;Conduct radio communications with the aircraft;Other duties as assigned.Is this the job for youApply in writing with a cover letter and résumé to:Canadian North Human Resources DepartmentEmail: recruit@canadiannorth.comFax: 613-254-6280Internal and External candidates will be interviewed simultaneously. Only successful candidates will be contacted for interviews. Canadian North is committed to employment equity.This advisory was posted on October 20, 2022.Quick Apply
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