YEV Passenger Services Lead - Jobs in Inuvik, NT

Job Description

Competition #: 4N22-085Wage: $24.00 Hours of Work: Term Part-Time (6 days per week 3-4 hour shifts per day) Nov 1st 2022 – March 1th 2023 potential for PermanentLocation: Inuvik, Northwest Territories Closing Date: October 24th 2022Founded in 1997, Air North, Yukon’s Airline is a growing airline based in Whitehorse, Yukon with an ever-expanding flight network and benefit package for our employees. We have an exceptional track record that includes “World’s Most Love Airline,” “Best Leisure & Specialty Airline,” and “Best Airline in Canada”. These awards and the many others we’ve received are a testament to the amazing people we are proud to employ.Reporting to the North Airports Manager, this position will be responsible to lead, plan and manage all operational activities associated with passenger service handling in line with Air North procedures, policies and brand values. As a team lead, this position will oversee assigned flights, dispatch and monitor the passenger service agents as required, and maintain a positive and professional demeanor with peers and customers. This position plays an integral role in maintaining Air North’s exemplary customer service reputation and leading team members to do the same.What’s in it for you· Incredible flight benefits for you and your family!· Employer paid health & dental benefits· Cargo discounts on shipping· International flight benefits with over 75 other airlines· Group RRSP investment optionsKnowledge, Skills and Abilities: · Effective written and verbal English communication skills· Exceptional organizational and time management skills· Strong computer skills· Demonstrated supervisory/leadership experience· Proven ability to make critical decision, effective conflict resolution skills· Shift scheduled based around flights (evenings, mornings, weekends etc. required)Qualifications/Conditions of Employment: · Grade 12 High School Diploma or equivalent· Previous Passenger Services experience considered an asset· Ability to effectively use our internal system and provide exceptional customer service· Be physically fit (able to lift up to 70 pounds and able to bend, kneel, crawl, stoop and climb repetitively)· Must have Class 5 Driver’s License and clean abstract· Must be a Canadian citizen, Permanent Resident or show proof of right to work in Canada· Prepared to work outside in all climatic conditionsHow to Apply: Quoting competition #4N22-085, please submit your resume and cover letter to the Human Resources Department: We wish to express our appreciation to all applicants for their interest in this position. Due to the substantial volume of applications, we receive, only qualified candidates selected for an interview will be contacted. Air North is committed to employment equity and welcomes applications from diverse and underrepresented groups. If you require assistance and/or a reasonable accommodation during the application or recruiting process, please contact HR. Air North, Yukons Airline has been serving Yukoners for over 40 years. We offer competitive wages, an attractive benefits package including great travel perks, and an enriching work environment for our 450+ employees.Job Type: Part-timePart-time hours: 20 per weekSalary: From $24.00 per hourSchedule:

• 4 hour shift
• Day shift
• Evenings
• Morning shift
• Night shift

Supplemental pay types:

• Overtime pay

Experience:

• passenger services: 1 year (preferred)
• Customer service: 1 year (preferred)

Licence/Certification:

• Class 5 Licence (required)

Application deadline: 2022-10-24Expected start date: 2022-11-01Quick Apply

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