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Bell Captain - Jobs in Jasper, Alberta

FAIRMONT
Job LocationJasper, Alberta
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Job DescriptionBell CaptainA smile and helping hand is what our Guests will experience as you personally greet them on their arrival. As a Bell Captain with Fairmont Jasper Park Lodge, your knowledge of the hotel and the professionalism you display will create a sense of “welcome” like no other.Starting rate of Pay - $23.98/ hourReporting to the Guest Services Manager, responsibilities and essential job functions include but are not limited to the following:

  • Responsible for the transportation of Guests on and off property as well as the delivery of luggage and any other items for delivery within the Hotel
  • Responsible for the training and development of the Guest Services team
  • Oversee the maintenance of the vehicle fleet, ensuring both interior and exterior are regularly cleaned and well-maintained.
  • Ensure all emails addressed to Bell Team answered and actioned. Log book to be updated with upcoming tasks.
  • Ensure Bell captain checklist is completed by the end of each shift
  • Maintain a presence in the Lobby offering assistance to Guests, opening main entrance doors and car doors upon Guests #39; arrival under the direction of the Guest service manger
  • Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guest
  • Manage curb-side check in process to ensure all standards are followed
  • Ensure that the general upkeep of the hotel lobby and front courtyard is maintained
  • Direct the Bellperson team each shift regarding coordination of tour arrivals, departures, tour Guests, special requests and assistance to Guests throughout the property
  • Assist with and manage guest luggage storage and bike rentals as required
  • Other duties as assigned

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