Network Technician - Jobs in Kanata, ON

Job Description

Our Digital & Technology team wakes up every day with one goal in mind – to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.Come play a key role in building the future of innovation in Canada, Let’s make your possible.Do you enjoy working on high-scale, complex, and high visibility projects and programs If yes, consider the following opportunity:The incumbent is responsible for the commissioning and maintenance of cellular sites and transport facilities of the Rogers Wireless network. This includes the following systems: Microwave Radio, DC Power, Cellular Base Stations (GSM, UMTS, LTE, 5G), DAS Systems, Cisco, Milan switch, RTUs (TLAN), Environmental systems (HVACs, FACs), Fibre Terminals, and Multiport Antenna and Line Systems.What you will be doing:

• Respond to corrective network problems, performing effective/efficient problem analysis, rapid troubleshooting diagnosis and prompt repair of equipment to ensure service restoral objectives are met.
• Coordinate with other Technicians and departments as required to obtain maintain service levels.
• Plan for and implement preventive maintenance routines to ensure network standards of performance are met.
• Perform cutovers and upgrades on the network as directed by work orders.
• Maintain "up-to-date" site documentation.
• Perform acceptance tests on newly installed sites and equipment to ensure results meet design specifications.
• Microwave and Transmission experience would be beneficial (e.g. DS1, DS2, DS3, OC3, OC12, IP)
• Gain in depth knowledge of key quality service indicators in geographic area of responsibility.
• Experience with Optical Fibre, SONET and knowledge of TCP/IP.
• Participate in retune activities associated with network optimization and build activities.
• Maintain inventory of required parts and perform regular audits to ensure availability of parts.
• Administrative reporting of Mileage, Timesheet, Expenses, Equipment and Deficiency ticket updates etc.
• Test hand-offs, RSSI, transmit level on mobiles, dropped calls and investigate any changes.
• Document activities for future assessment analysis.
• Maintain current documentation of site status, complete trouble tickets, incident report and other required reports.
• Shift work, overtime, and 24 hour on-call support is required on a regular rotational basis.

What you will bring:

• 1-3 years of telecommunications experience.
• Diploma or Certificate in Electronics from a technical institute.
• Ability to work with minimal supervision.
• Proven ability to work in a fast-paced environment with shifting priorities.
• Demonstrated investigative, problem solving, analysis and troubleshooting skills.
• Strong interpersonal and communication (verbal and written) skills.
• Standby, overtime and shift work is required.
• Ability to travel and work at various sites as required.
• Must possess a valid drivers license and have a clean driving record.
• Available to travel periodically.
• Experience with diesel and portable generators would be an asset.
• Experience with use of off-road vehicles (ATV, skidoo) would be an asset.
• Ability to work in harsh climate conditions as required.

Schedule: Full timeShift: On CallLength of Contract: Not Applicable (Regular Position)Work Location: 863 Princess Street Suite 301 (116), Kingston, ONTravel Requirements: Up to 100%Posting Category/Function: Technology & EngineeringRequisition ID: 283684At Rogers Digital, our team doesn’t shy away from big ideas – we bring them to life. We work tirelessly to deliver the best user experiences (period) and build amazing self-serve experiences that our customers want to use. We are customer-obsessed agents of change and are committed to innovation and creating effortless experiences for customers and frontline employees. We use cutting-edge tools and technologies to solve critical and complex problems with award-winning solutions. Our work impacts millions of customers everyday. At Rogers Digital, we’re looking for people who embrace change, take risks, and push boundaries. Learn more about our team and our work @ https://digital.rogers.com/Together, well make more possible, and these six shared values guide and define our work:

• Our people are at the heart of our success
• Our customers come first. They inspire everything we do
• We do what’s right, each and every day
• We believe in the power of new ideas
• We work as one team, with one vision
• We give back to our communities and protect our environment

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