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Guest Service Agent- Part- Time - Jobs in Kelowna, British Columbia, V1W 3L4

Job LocationKelowna, British Columbia, V1W 3L4
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePart time

Job Description

If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Hampton Innamp; Suites - Kelowna Airport is currently looking to fill the role of Part-Time Guest Service Agent.We are also on a bus route, with a stop just outside of the hotel, and our complimentary shuttle also picks up our employees from the bus loop at UBCO!What will you be doing

  • Ensures Hamptonality is a part of the everyday work culture
  • Ensures compliance with all Front Office policies, brand standards, online training and procedures
  • Welcome and acknowledge guests
  • Anticipate and address guests #39; service needs
  • Process all guest check-ins, check-outs, and create new reservations
  • Secure payment; activate/reissue room keys following hotels policies and procedures
  • Coordinate with Housekeeping to track room status and guest concerns
  • Demonstrate and show knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge as necessary to perform daily duties
  • Responsible for a cash float throughout your shift and ensuring it balances correctly at the beginning end of shift
  • Stand, sit, or walk for an extended period of time
  • Ability to assist guest with luggage and or deliveries with object weighing up to 50 Ibs.
  • Assist with light cleaning dutiesamp; keeping the front entrance/Hotel lobby area looking its best
  • Maintain confidentiality of proprietary information
  • Perform other reasonable job duties as requested by Supervisors and Managers
  • Available to work varied shifts: days, evenings, weekends and holidays
What are we looking for
  • Valid BC Class 5 driver’s license
  • Previous hotel experience is an asset
  • Commitment to delivering a high level of customer service
  • Superhost training is an asset
  • Good computer skills required
  • Must be legally eligible to work in Canada without restriction
Perks:
  • Extended Health and Dental Benefits
  • World-wide accommodation and dining discounts with Hilton brands
  • Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort, Eldorado Marina, and Four Points by Sheraton Kelowna Airport Hotel).
  • An excellent work environment, with a focus on staff recognition and teambuilding
  • Room for growth and development.
Don #39;t miss this exciting opportunity to join our Hampton family!Powered by JazzHR

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