Restaurant Manager - Jobs in Kelowna, British Columbia, V1W 3L4

Job Description

Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private beach.If you are looking for an exciting and rewarding opportunity to showcase your talent and join a team that brings out the best in each other, then we want to hear from you! Our beautiful lakeside property offers a wide range of exciting career opportunities. We offer competitive earnings potential, employee discounts on water sport rentals, discounted foodamp; beverage at all our Argus owned restaurants and hotels, fun social events, and great colleagues!Position Summary:The Restaurant Manager is responsible for managing the dining room and bar along with the Assistant Restaurant Manager, the Bar Supervisor and Shift Leaders. They will continuously enforce training and service standards to ensure professionalism, along with the highest level of guest satisfaction. The Restaurant Manager is responsible for the recruitment, training, performance management and motivation of all front of house Foodamp; Beverage outlet team members. They are ‘hands on’ and guest centric. They are accountable for the day-to-day operational success of the restaurant and bar including achieving revenue and labour goals.What will you be doingResponsibilities include but are not limited to the following:

• Attend monthly meetings and retreats, leads weekly Supervisor meetings
• Act as the communicator with all departments throughout Eldorado Resort
• Hiring, training, scheduling, and team member performance appraisals
• Be proficient in all restaurant outlet positions, always leading by example
• Maintain liquor and beer/wine inventories, to a pre-determined seasonally adjusted level
• Inspire the team by creating incentives to drive revenue sales and reward our top performers
• Encourage highest quality guest service standards; constantly striving to “WOW” guests
• Be timely when handling guest issues
• Ensure all policies and procedures and training objectives are being adhered to; act as a role model and provide positive reinforcement
• Be proactive with all team member requests, concerns and issues
• Be financially responsible
• Constantly work on initiatives to drive revenue and create unforgettable guest experiences
• Promote a “YES” culture
• Ensure each team member is performing to the best of their ability – provides proper coaching and deliver performance management when required
• Assist with ideation and marketing initiatives for the restaurant
• Control all restaurant expenses to meet annual budget as set by the Director of Foodamp; Beverage

What are we looking for

• Minimum 4 years of Restaurant Management experience (multiple outlet experience is an asset)
• Experience with Squirrel, Open Table and Optimum Control
• Available to work nights, weekends and holidays
• Strong passion for food and beverage
• Knowledge of current food and beverage trends
• Serving It Right, Food Safe, First Aid Certificate an asset
• WSET or equivalent, bartender certifications/training is an asset
• Proven track record with driving restaurant performance and revenue, maximizing profit
• Guest experiences focused
• Establishes and builds relations within the local community and relevant networks

Perks

• Competitive Compensation
• Extended Health and Dental Benefits
• Employee discounts on accommodations, dining, and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, Hampton Innamp; Suites, Four Point by Sheraton Kelowna Airport, and Home2Suites Fort St John)
• An excellent work environment, with a focus on staff recognition and teambuilding
• Room for growth and development

Don #39;t miss this exciting opportunity to join our Eldorado Resort family! Powered by JazzHR