ADMINISTRATIVE ASSISTANT - Jobs in Kenora, ON

Job Description

The Victims and Vulnerable Person Division seeks a dedicated contact person for the Victim/Witness Assistance Program (VWAP) to provide clients with program and services information, to provide client assistance by telephone or at the counter, and to provide a full range of administrative services.What can I expect to do in this roleIn this position, you will:

• respond to and record inquiries;
• refer issues to appropriate staff;
• receive and review incoming files and materials to determine priorities;
• establish and maintain office filing systems;
• input/manipulate data, prepare statistics and routine correspondence;
• maintain reception area/waiting room and office equipment;
• arrange meetings and coordinate appointments; take minutes; and assist in training and orientation

How do I qualifyMandatory

• you can type 50 WPM to ministry standards

Administrative and Technical Skills:

• you have knowledge of the criminal justice system and processes including relevant legislation;
• you have knowledge of community agencies and government organizations that support program clients;
• you have an understanding of the Victim Witness Assistance Program services, policies and procedures and victims issues;
• Knowledge of the practices and procedures of the Freedom of Information and Protection of Personal Privacy Act to provide accurate, non-confidential verbal and written information;
• knowledge of office administration policies, procedures and practices to provide effective administrative services;
• Knowledge of arithmetic to reconcile/resolve travel claims, office expenditures and vendor invoices, to compile statistical program reports

Communications and Interpersonal Skills:

• you can maintain tact, sensitivity and diplomacy to deal with clients who may be emotional, upset or in crisis situations;
• you can provide appropriate front-line customer service and support to provide appropriate information in response to routine and non-routine enquiries;
• you can prepare routine correspondence and proofread written communications for accuracy in content, grammar, spelling, sentence structure, punctuation and format;
• you have the ability to work effectively within a team environment

Analytical, Problem Solving Skills and Organizational Skills:

• you can review incoming mail and court documents;
• you can verify, reconcile and resolve office expenditures and inaccuracies in billing or expenditure reports;
• you can prioritize daily work, to organize information in case files, to maintain, input and revise electronic, manual and bring forward filing systems

Computer Skills:

• knowledge of personal computer and office software operations such as word processing, spreadsheet applications to prepare correspondence, input data etc.
• knowledge of internet and website applications to access information related to general office administration

OPS Commitment to diversity, inclusion, accessibility, and anti- racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.Visit the OPS Anti-Racism Policy and theOPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontarios Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.Additional Information:Address:

• 1 Temporary, duration up to 18 months, 220 Main St S, Kenora, North Region, Criminal Record Check

Compensation Group: Ontario Public Service Employees UnionUnderstanding the job ad - definitionsSchedule: 3.7Category: Administrative and Support ServicesPosted on: Tuesday, April 19, 2022Note:

• In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Talent Development Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individuals employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
• N-AG-180931/22Effective, January 1, 2022, the updated salary range for this position is $25.89 to $30.18 per hour in alignment with the recently ratified OPSEU Unified 2022-2024 collective agreement.

Quick Apply

• Terms & Conditions
• New Privacy
• Privacy Center
• Accessibility

For Job Seekers

• Browse Jobs
• Advanced Job Search
• Emplois Quebec

For Employers

• Post a Job

Stay Connected