Customer Service Associate - Jobs in Kindersley, SK

Job Description

Kindersley Sask. Peavey Mart is looking to fill 1-3 Part Time or Full Time positions for Customer Service Associate.Job Purpose: The Customer Service Associate is a customer service specialist. Customer Service Associates are responsible for advising customers and processing customer purchases/returns. When not attending to a customer, the Customer Service Associate stocks shelves, assists in setting up displays, pricing product, and maintains the cleanliness of the store.Essential Job Results· Warmly approaching and greeting customers.· Advising customers on products and suggesting solutions to their needs.· Providing a high level of customer service.· Encouraging further business by thanking customers and asking for them to come back.· Help customers with concerns and put them in contact with a Supervisor as needed.· Answering the telephone in a warm and friendly manner· Learn and maintain a product knowledge of store merchandise· Helping to set up displays as directed by store management team· Provide customer carry outs and load products for customers. Use Team Lift when needed.· Weigh, measure, and cut merchandise to fill customer orders.· Establishing/identifying prices for items· Keying or scanning merchandise for customer purchase· Total and receive payment for merchandise· Issue receipts, refunds, credits, or change due to customers per policy· Ensuring proper return and refund policy is followed, including Management sign-off· Wrapping or bagging merchandise purchased by the customer· Count money in cash drawers at the beginning of shifts to verify accuracy· Manager on duty verifies opening and closing cash counts· Stocking/Re-stocking merchandise as needed· Maintaining cleanliness of the store and checkout area· Merchandising, pricing and tasking the point of purchase area when there are no customers in line· Help with receiving on an as needed basis· Use safe work procedures while setting a good example to fellow employees· Carry out work in a manner that will not create a hazard to themselves or others· Work with co-workers and members of the Safety Committee to help create a safe working environment by making safety suggestions and recommendations· Report and accidents, incidents, near misses, injuries, and/or occupational health concerns to a safety committee member· Follow Peavey Industries L.P. medical and first aid procedures· Positively communicate and demonstrate the company’s Core Values.· Included in this list, are any additional tasks as assigned by Supervisor.Knowledge, Skills, and Abilities Required· Maintaining a customer first, positive attitude· High attention to detail· Ability to count, total, and work with numbers· Ability to learn and operate till technology· Staying calm and attentive in a busy environment· Ability to approach customers, listen attentively, and use suggestive selling.· Ability to multi-taskJob Qualifications· On the job training or previous experienceWorking Conditions· Standing for extended periods, walking long distances to move/handle merchandise and provide customer service· Lifting up to 40lbs. and maintaining fitness level to perform all functions as set forth above· Operating keyboard, scanning, and touch screen till technology in a repetitive mannerJob Types: Full-time, Part-timeSalary: From $13.00 per hourBenefits:

• Dental care
• Disability insurance
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Vision care

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Overtime pay

COVID-19 considerations:All Customers an staff are to follow the province wide mandatory mask requirement. Curbside pick up is available for customers and carts are sanitized.Quick Apply

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