CASEWORKER - Jobs in Kirkland Lake, ON

Job Description

Are you a client-centered and results-oriented individual Consider this opportunity to contribute to the delivery of the Ontario Disability Support Program.This recruitment is for SWAT Caseworker positions only. The results may also be used to fill additional SWAT Caseworker opportunities only.OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontarios Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.What can I expect to do in this roleYou will:

• collect and evaluate information to determine eligibility for ODSP Income and Employment Supports
• make adjustments to entitlements and resolve conflict situations
• explain legislation and ministry initiatives
• prepare a range of communication materials
• Support the overall delivery of the ODSP across the province

How do I qualifyCustomer Service and Communication Skills

• you demonstrate sensitivity towards diversity/inclusion of applicants/clients and co-workers
• you have problem solving skills to resolve complaints, concerns and disputes
• you have effective communication and consulting skills to write clear, concise reports and conduct information sessions
• you can provide effective customer service to clients with disabilities
• you have effective communication skills to determine client needs and make appropriate referrals

Knowledge and Analytical Skills

• you have knowledge of community services, resources, policies, programs and issues/barriers affecting clients with disabilities
• You have knowledge of the Ontario Disability Support Program
• you have demonstrated analytical skills to collect, document and evaluate information
• you are able to interpret and apply legislation in order to review/determine program eligibility and identify issues/discrepancies

Planning and Organizational Skills

• you demonstrate planning and organizational skills to set priorities, work within time constraints and meet deadlines
• you are able to work in a team environment, including a virtual team environment (eg. Working with colleagues in different locations or occasionally working remotely)

NoteSuccessful candidates may be required to undergo an employment screening check in accordance with the Ontario Employment Screening Checks Policy.Additional Information:Address:

• 1 Temporary, duration up to 18 months, 720 Robertson St, Kenora, North Region
• 1 Temporary, duration up to 18 months, 199 Larch St, Sudbury, North Region
• 1 Temporary, duration up to 18 months, 5560 Hwy 101 E, South Porcupine, North Region
• 1 Temporary, duration up to 18 months, 145 Government Rd W, Kirkland Lake, North Region

Compensation Group: Ontario Public Service Employees UnionUnderstanding the job ad - definitionsSchedule: 3.7Category: Health and Social ServicesPosted on: Tuesday, October 11, 2022Note:

• The number of positions to be filled has not been identified at this time. This competition will be used to create an eligibility list of qualified candidates to fill upcoming opportunities within the next eighteen months following the closing date of the job ad posting.
• T-SS-187846/22(3)

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