Data Quality Assurance Administrator - Jobs in Kitchener, Ontario

Job Description

Miovision is a global industry leading company providing agencies and organizations modern tools to improve today’s traffic problems. We offer solutions that collect multimodal traffic data and uncover actionable insights, helping organizations get more out of their road network. The result: streets capable of moving more people – safely and efficiently – whether they are in a car, on a bus, on a bike or e-scooter, or walking. Since 2005, our systems have counted or assisted more than thirty billion vehicles around the world. With global headquarters in Kitchener, Canadv a, as well as operations in Germany, Serbia and the United States. For more information, visitmiovision.com.Position SummaryMiovision’s traffic studies are used by engineers and transportation professionals globally to make important decisions about their transportation system. The Data Quality Assurance Administrator (DQAA) plays a critical role in ensuring that traffic studies are configured accurately to meet customer specifications before being processed. This role will focus on performing thorough visual inspections, interpreting customer requirements, and understanding system limitations to identify any issues in the study setup. The Administrator also communicates directly with customers regarding configuration issues and may publish completed studies. This is a remote position that is open to candidates across Canada.Key Responsibilities:

• Follow established procedures to configure studies and define tasks clearly for accurate processing.
• Assign re-configuration tasks and escalate cases when necessary.
• Conduct quality checks to ensure data meets accuracy standards and customer requirements.
• Communicate study hold notes to customers when adjustments or clarifications are needed.
• Review and validate study configurations to ensure alignment with customer expectations.
• Proactively identify and address potential issues, collaborating with production leads and support specialists.
• Provide clear customer updates, setting realistic expectations and proposing solutions as needed.
• Participate in team discussions and projects, offering insights and suggestions for improving efficiency and quality.
• Collaborate with other teams to resolve discrepancies and share knowledge.

Skills and Qualifications:

• Prior experience working in a process-driven role with a focus on achieving quality standards.
• Strong attention to detail and problem-solving abilities.
• Proficient in following instructions and process-oriented with an efficiency focus.
• Experience collaborating within a team environment and working effectively with diverse personalities.
• Ability to clearly articulate issues, raise concerns, and communicate with team members and customers.
• High school diploma or equivalent; some post-secondary education is preferred.
• Familiarity with the traffic industry and traffic patterns is a plus.

Your Rewardsamp; Well-being:We invest in our team with benefits designed for modern life and true work-life balance.

• Comprehensive Coverage: Your well-being is covered from day one with comprehensive health benefits, 24/7 virtual healthcare access, and dedicated wellness programs.
• Financial Future: Build for tomorrow with our RRSP Matching plan.
• Time to Recharge: 3 Weeks Paid Vacation

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please indicate if you require accommodation on your application, and our team will work with you to meet your accessibility needs.PLEASE BE AWARE OF FRAUD: Applicants interested in applying for roles at Miovision should apply directly via the details provided on our careers page. We communicate directly with applicants and will not request banking information, payment, or fees during any point of the recruitment process. We do not conduct interviews via text message. If you suspect that a third party is impersonating Miovision or requesting payment for recruitment on behalf of Miovision, please alert us via recruitment@miovision.com.To all recruitment agencies: Miovision does not accept agency solicitation or resumes. Please do not forward resumes to our HR alias e-mail address, to any Miovision employee, or to other Miovision e-mail addresses. Miovision will not pay any fees related to unsolicited resumes.Powered by JazzHR