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Multi-Unit Social Media & Engagement Coordinator - Jobs in Kitchener, Ontario

Dexterra
Job LocationKitchener, Ontario
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Job DescriptionWHAT #39;S THE JOBDana Hospitality (a part of Dexterra Group) is looking for a talented Social Mediaamp; Engagement Coordinator. This position will be located at multiple locations within Southern Ontario. The candidate will report to the Engagementamp; E-Commerce Specialist.

  • Proficient in creating a variety of Social Media content that is aligned to the Dana brand and juggling multiple handles on behalf of multiple Dana units.
  • Collect and create content to populate these handles with engaging, relevant, and value-adding material for customers.
  • Send weekly reports regarding social media KPIs to Dana’s national lead of Social Media and organically grow Digital Footprint Month-Month.
  • Interact with customers to gauge customer satisfaction regarding Food Services and liaise with Dana’s management team providing the pain points and work towards integrating solutions in our operations.
  • Work with the food service team to generate excellent digital content regarding food processes, new offerings, and leverage cultural trends.
  • Respond to questions, inquiries, and suggestions about Food Services with a winsome and professional manner to create a strong digital customer service culture.
  • Determine multiple stakeholders within the unit and look for opportunities to collaborate to amplify digital viewership and build our brand.
  • Manage Dana’s E-Commerce environment for pre-ordering and keep it up to date with new products and offerings.
Additional Requirements:
  • This is a multi-unit role that requires regular travel between various job sites.
  • Applicants must have access to a reliable vehicle.
  • A valid driver’s license is required.
  • Flexibility and willingness to travel to multiple locations on a regular basis is essential.

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