Collections Specialist - Bilingual (French/English) - Jobs in L'ange Gardien, QC

Job Description

Position Title: Collections Specialist/Accounts Receivable Representative – Bilingual (French/English)Location: Quebec, QC; Montreal, QC; Markham, ONHybrid work environment, 3 days in office/2 days remoteAn account receivable representative is an accounting professional who ensures organizations receive payment for services offered or goods sold to clients. This typically involves sending bill reminders and statements to clients.Essential Duties and Responsibilities:

Coordinate all activities relating to the collection of delinquent accounts.

Track and monitor outstanding invoices and past due accounts.

Contact clients either through mail campaign, e-mail, and/or phone in order to make arrangements to receive payments for outstanding invoices.

Reconcile accounts, conduct internal fund search if required, resolve invoicing problems and/or correct pricing.

Liaise with other departments as required to resolve accounts/processing issues.

Conduct collection calls daily.

Conduct searches - skip trace – to locate customers.

Negotiate with customers to secure payment arrangements.

Update and maintain collection records.

Produce regular and ad hoc reports on collection activities.

Work towards meeting monthly collection targets.

Assist with other duties as required.

Performs other duties and special projects as assigned.Qualifications & Experience:

Three years of previous collection experience and/or customer service experience.

Strong administrative skills: working knowledge of Microsoft Word and Outlook, proficiency in Excel and the aptitude to learn new systems quickly.

Strong organizational skills with the ability to multi-task and work in a fast pace environment.

Detail oriented with the aptitude for working with figures.

Demonstrated ability to problem solve, with the analytical skills to understand customers’ issues and work towards resolution.

Positive customer service aptitude with strong interpersonal skills and the ability to influence others positively.

A team player able to work effectively in an open concept office environment.

Sound organizational skills with a strong sense of urgency to work efficiently in a fast pace environment.

Must have a valid driver’s license and be willing to travel within the assigned region.Quadient Canada seeks candidates who live our EPIC values. Do you have what it takes

Empowerment

Passion

Inspiration

CommunityWe thank all applicants in advance for their interest but regret that only candidates under consideration will be contacted. We are an equal opportunity employer.Quadient Canada is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.As part of our commitment to accessibility for all persons with disabilities, Quadient Canada welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.#pandoIQQuick Apply

• Terms & Conditions
• New Privacy
• Privacy Center
• Accessibility

For Job Seekers

• Browse Jobs
• Advanced Job Search
• Emplois Quebec

For Employers

• Post a Job

Stay Connected