Operations Supervisor - Jobs in Lachine, QC

Job Description

What makesDHL great Our People! We know eachemployee’s individualcontributions make us the #1 Express Delivery andLogistics Company in theworld.DHL Expressis committed to maintaining anenvironment that empowersevery team member to make the greatest possibleimpact on our business. Our corporate culture is about personal commitment – toour business, toeach other and to our global communities. DHL isdedicated to beinga great place to work. In addition to competitivecompensation packages,our employees enjoy a range of programs, services andbenefits that bring the best to their personal lives.Start YOUR career withDHL today…DHL Express currentlyhas an opening for anOperations Supervisorin ourfacility in Lachine, QC.The Operations Supervisor provides “hands-on” proactive management of the employees engaged in the daily export, clearance and transit of packages and freight, within prescribed standards of cost, efficiency, accuracy and on-time distribution. The supervisor implements new procedures to improve operational effectiveness and provides performance reports for management as required.Responsible for activities related to timely, safe loading and dispatch of DHL Aircraft in compliance with all regulatory requirements.How will you contribute to the success of DHL

• Recruits, orients, trains, schedules, manages and recommends discipline for all operations staff.
• Establishes/implements productivity, quality and cost measurements & strategies to achieve desired operational results.
• Ensures timely and accurate distribution of inbound and/or outgoing freight daily, in accordance with established standards and procedures.
• Ensures compliance with Regulatory bodies and regulations related to Air & Ground Transportation of goods, including loading and unloading of containers.
• Completes accurate and timely reports for management as required (staff schedules, attendance records, recruitment/ payroll documentation, dangerous goods incidents, WSB reports, load quality, arrival/departure).
• Ensures successful implementation & continued application of scanning technology.
• Applies appropriate leadership/management style with open communication (i.e., communicates Corporate strategic plan, recognition of individual/team contributions) to motivate staff.
• Ensures sufficient staff resources, materials and supplies on hand at all times.
• Ensures warehouse is organized and set up for next shift.
• Maintains equipment, in safe, efficient operating condition at all times.
• Establishes/maintains a proactive safety program in compliance with legislative requirements, company policies and the collective agreement.
• Acts as a proactive member of the Operations Management Team in implementing and following up on Customer Service solutions as determined by Sales resource team.
• Addresses Customer complaints and escalated items in a professional, expedient manner
• Responsible for the Undeliverable department (HIC), and the Retail locations
• Performs other assignments as required.

Do you have what it takes

• Excellent interpersonal skills.
• Proven communication skills - written & oral
• Demonstrated experience in handling or working in Aviation
• Demonstrated leadership, analysis & problem solving skills.
• PC skills (Word processing & spreadsheet).
• Working knowledge/interpretation of Collective Agreements & Occupational Health & Safety Act.
• Demonstrated drive, initiative & flexibility to ensure task completion.
• Demonstrated time management & organization skills.
• College or University designation.
• Manage multiple activities/deadlines.
• Demonstrated leadership skills.
• Demonstrated ability to be assertive.

We are an equal opportunity employer and believe we will gain through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.Quick Apply

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