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Fairmont Gold Supervisor - Jobs in Lake Louise, Alberta

Job LocationLake Louise, Alberta
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Job DescriptionAs Fairmont Gold Supervisor, you will be an integral part of delivering luxury service to guests on Fairmont Gold, the hotel’s exclusive guest floor. You will oversee the daily operations of the front desk and rooms, ensuring an exceptional, personalized guest experience.Position Type: PermanentPay Rate: $20.59/hourStart Date: June 2025Job Duties Include:

  • Consistently offer professional, warm, personalized, friendly and engaging service
  • Assist in ensuring all Fairmont Gold standards and operating procedures are adhered to
  • Review all Fairmont Gold reservations to ensure requests are met, and anticipate the needs of arriving guests
  • Ensure the highest possible revenues are generated for Fairmont Gold, working with the Front Office team on daily upsell programs
  • Handle guest concerns and react quickly, ensuring that we can recovery remarkably
  • Maintain guest profiles to ensure preferences are logged and used to wow guests
  • Provide thoughtful and knowledgeable Concierge information to our guests about local and area attractions

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