Security Services Agent - Jobs in Lake Louise, Alberta

Job Description

Job DescriptionThe Fairmont Chateau Lake Louise is a world-famous resort located in the heart of the Canadian Rockies on the banks of majestic Lake Louise. Our location and popularity create many situations where the prompt and professional intervention of our security team is critical. We are looking for a security professional. Our setting demands that the right candidate will be experienced in Emergency first aid, loss prevention, fire safety, and guest service.

• Perform property patrols observing, reporting, and correcting safety and security deficiencies.
• Respond to medical emergency calls and provide basic first aid and/or cardiopulmonary resuscitation in accordance with local medical protocols.
• Respond to fire emergency calls and provide evacuation and initial fire control measures.
• Respond to complaints and requests for assistance in accordance with departmental and corporate policies and procedures.Provide assistance to all scenes or liaise with outside agencies to ensure that assistance is received.
• Provide reports through written documentation of all incidents, events and actions taken during the course of a shift.
• Check inventories and status of equipment/vehicles to ensure safe and effective operation.
• Ensure compliance with federal and provincial statutes and regulations and enforcement of corporate policies and procedures.
• Administrative functions as related to the normal course of duties, i.e., filing, report distribution photocopying, faxing, etc.
• Maintain integrity and continuity of lost and found articles as well as securing and releasing of found property in accordance with hotel policy and legal requirements.
• May be required to testify (criminal or civil) in court.
• Maintain confidentiality regarding any information or action required in the course of duties in accordance with corporate and legal requirements.
• Review files and shift logs of previous shifts to ensure awareness of activities and events from previous shifts.
• Locking and unlocking doors in accordance with established schedules and ongoing monitoring of any change in status.Oral reporting to relief shifts (debriefing) and/or supervisory personnel as required and contribute to departmental meetings.
• Assist outside agencies as outlined in hotel policy, i.e.: hotel insurers, police, fire, ambulance and wardens.
• Provide transportation to medical facilities both locally at to the town site of Banff in accordance with departmental policy.
• Provide initial investigations and follow-up to complaints and incidents.
• Contribute towards the goals and objectives of the department, hotel and corporation.
• On call for emergency situations.
• Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the hotel health and safety program.
• Adhere to all environmental policies and programs as required.
• Other reasonable duties as assigned