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Spa Concierge - Jobs in Lake Louise, Alberta

Job LocationLake Louise, Alberta
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Job DescriptionAs a Spa Concierge at Fairmont Hotelsamp; Resorts, you will be the first point of contact for our guests seeking relaxation and rejuvenation. You will deliver a warm and welcoming experience while coordinating spa bookings, assisting with guest inquiries, and supporting smooth daily spa operations. Your genuine care, attention to detail, and commitment to wellness will set the tone for a memorable spa journey.Position Type: PermanentPay Rate: $20.03/hourStart Date: July 2025Job Duties:

  • Manage spa bookings, confirmations, and scheduling of treatments using the spa software system.
  • Handle guest concerns with professionalism and escalate when necessary.
  • Provide detailed information about spa services, products and facilities.
  • Strictly enforce the privacy and confidentiality of guest information.
  • Maintain cleanliness and presentation of the reception and waiting areas.
  • Promote retail products and upsell treatments when appropriate.
  • Assist with linen stocking, laundry and spa cleaning.
  • Communicate with all other departments within Fairmont Chateau Lake Louise to ensure effective and efficient management of operations

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