Technical Manager, Environmental Services - Jobs in Lakefield, ON

Job Description

Company DescriptionWe are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 89,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. In Canada, SGS employs over 2,000 team members across 70 locations.Job DescriptionThrough extensive knowledge of laboratory techniques, chemistry, instrumentation, analytical procedures, and environmental regulatory requirements, provides technical support to the laboratory operations team as well as direct and indirect support for client inquiries and required services. The technical manager also provides continuous technical improvement to ensure that new and existing methodologies are meeting market requirements through routine review and development of new and existing procedures to improve the quality, efficiency and productivity of laboratory operations in order to meet current and future business goals.Develop and validate methods, work instructions, & training for laboratory personnel.Provides technical interpretation of client requirements at an expert level.Researches and independently develops solutions for non-routine inquiries.Assists as necessary in the preparation of price quotations, project proposals and tender documents in a timely fashion that meets deadlines for non-routine inquires.Works with department supervisors to continuously improve lab technical capabilities and services.Approves or performs method modification, development and validation.Provides technical direction to client services.Provide leadership and training to laboratory personnel to continuously improve quality control, quality assurance, laboratory services and customer satisfaction.Liaises with the Operations Manager, Laboratory Supervisors, and Client Services in response to complaints involving technical aspects including non-conformances, as well as participate in internal audits.Technical Managers may report opinions, interpretations, evaluate and approve data for release in the final report to the customer.May be required to provide technical presentations to clients.Operates to the highest standards of ethics, in accordance with the SGS standards of ethics and Integrity.May be assigned special or related ad hoc projects from time-to-time within the company.To provide mentorship to Laboratory Personnel.To provide technical guidance and support to the Management team as required for problems relating to current analytical methods.Facilitate the assurance that quality standards are being used and the most effective methods are being carried out for the analysis.From literature research and ongoing training, to work with the Management Team in staying updated on any changes in technology and methodology that may affect the business interests of the company.To direct technical investigation to resolve client complaints where necessary.To evaluate new equipment and efficiency gains of any new method development.Actively participates in training and development opportunities.Follows all company health, safety and environmental policies.QualificationsEducation: University degree in a Science related program with a strong emphasis on environmental science, analytical chemistry or related field.Experience: Minimum 10 years experience in a environmental laboratory environment.Demonstrated a high degree of skill and knowledge in several specialized technologies related to Environmental Services (Wet Chemistry, Gas & Liquid Chromatography, ICP, ICP-MS, ARD, Sample Reception and Microbiology).Superior organizational, communication and interpersonal skills are essential.Must be accountable, self-motivated; provide team leadership and motivation towards a common goal.Must be creative, innovative and task orientated.Able to coordinate and motivate a team towards a common goalAble to work with technical, sales and management staff.Is innovative with a systematic approach for problem solving.Proficient in using various types of computer software (Word, Excel. PowerPoint, Outlook, LIMS).Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.Demonstrates excellent verbal and written communication skills including grammar and composition.Ability to work well with others & independently.Proven time management skills and a strong attention to detail.Works well under pressure.Ensures full compliance with the company’s Health & Safety, Code of Integrity, and Professional Conduct policies.Additional InformationSGS Canada is an equal opportunity employer and we are committed to achieving greater accessibility by providing accommodation for people with disabilities during our hiring process. Accommodations are available on request for qualified candidates during each stage of the recruitment process.Please note that candidates applying for Canadian job openings should be authorized to work in Canada.Quick Apply

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