Sales Support Coordinator - Jobs in Langley, BC

Job Description

Job ID: 300962[[FLSAStatus]]Oldcastle Enclosure Solutions (OES), a CRH company, has united the Carson®, Christy®, and Synertech® brands to form the largest manufacturer of plastic, polymer, and concrete utility enclosure products serving the municipal water, irrigation, electric, communications, and transportation markets. OES has 11 manufacturing and distribution centers strategically located across the U.S. and Canada.Oldcastle Infrastructure - Built For Life from Oldcastle Infrastructure on Vimeo.Job SummarySupport sales personnel and customers as required to assist in the achievement of the Telco Business Unit’s revenue growth to broadband service providers and to deliver on our corporate promise of First Time, On Time, Every Time!Duties and ResponsibilitiesSales SupportProvide timely sales support to all internal and external sales personnel including but not limited to providing updates on customer sales orders, inventory inquiries and other information as requiredCoordinate shipment and delivery of product samples, literature, marketing materials and other materials to sales personnel as requiredAct as a liaison as required between external sales personnel and other staff at corporateActively solicit new business opportunities as defined in cooperation with SVP of SME and other sales personnelContinually work to expand customer share of existing accounts by upselling additional products and volume quantitiesCustomer SupportAnswer all customer inquiries to assist in closing the sale in coordination with appropriate sales personnelProvide timely responses to all customer requests for quotes by communicating effectively with internal corporate staff Ensure all correspondences and communications are conducted in a professional manner; consistent with corporate policiesProvide training to customers and staff as required on the usage of our productsCustomer MaintenanceEnter and maintain up-to-date customer information in Salesforce.com at all times according to corporate directionResolve customer complaints / problems with the appropriate departmentMaintain / improve relations at all times between customers and PrimexCommunicate all customer changes, pricing and special requirements to Customer Service and Sales personnelMarketing & Product Development AssistanceAssist Marketing Department with tradeshow logistics and external marketing material requirementsSupport participation in and budget tracking for regional tradeshow / event participation and association membershipsMaintain extensive knowledge of market trends and competitionStay informed of new product developments by reading trade periodicalsOther DutiesNew customer targeting/business development activitiesCompetitor information gatheringMaintain product sample supply and deliveryProvide administrative support to SVP of SME and other ManagersEducational and Professional RequirementsAt least 2 years sales coordinating experience is requiredStrong written and verbal communications skills is requiredComputer software fluency in Salesforce.com and MS Office applications is requiredExperience with Syspro or other manufacturing ERP systems would be a strong assetOccasional North American travel may be requiredUniversity degree, college diploma and/or telecommunications industry experience is considered an assetWhat CRH Americas Offers YouHighly competitive base payComprehensive medical, dental and disability benefits programsGroup retirement savings programHealth and wellness programsA culture that values opportunity for growth, development, and internal promotionAbout CRH AmericasCRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.Oldcastle Enclosure Solutions (OES), a CRH company, is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our career site. Please complete your online profile which will be sent directly to the appropriate Hiring Manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest in the CRH Americas family!CRH Americas is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability-If you want to know more, please click on this link.