ASSISTANT PARK CLERK (SEASONAL) - Jobs in Lansdowne, ON

Job Description

Are you a self-motivated individual with exceptional customer service skills and an appreciation of Ontarios natural resourcesIf so, then consider this great opportunity to provide administrative support within one of Ontarios provincial parks. A career in the provincial park system employs your diverse skills, and also develops new competencies that are transferable to many careers within Ontario Parks, the Ministry of the Environment, Conservation and Parks (MECP), and the Ontario Public Service (OPS).What can I expect to do in this roleIn this role, you will:

• provide customer service including but not limited to providing park registration, concession stand and switchboard operation, answering general public inquiries, provide permits and site reservations, orient guests and other functions within the gate house and retail site
• assist with the selection, training, orientation and providing guidance to students
• perform revenue and accounting functions at park gate and or concession stand
• check accuracy of sales summary remittances and follow up on discrepancies
• provide general clerical support, utilize office equipment/computers and common office productivity software

How do I qualifyMandatory requirements:

• You must have a class G drivers licence or equivalent, as recognized by the Province of Ontario.
• You must be able to obtain a valid Standard First Aid Certificate.
• You are able to work shifts, weekends and statutory holidays as required.

Communication and Customer Service Skills:

• You have demonstrated communication and interpersonal skills to convey information, discuss and resolve issues and/or complaints, and to respond to inquiries in a courteous and business-like manner.
• You have knowledge of customer services standards, including in-person interactions, telephone operation and etiquette.

Administrative and Financial Knowledge:

• You have knowledge of general sales, revenue and accounting business practices in order to ensure proper retailing methods and procedures, balancing cash, deposits, refunds within the park, and ensuring accuracy of sales summary remittances.
• You have knowledge of standard office methods and procedures to provide clerical services to park staff; to utilize and maintain park office equipment/computers and provide standard clerical functions, place orders, tracking information and assets.

Analytical and Arithmetic Skills:

• You have well developed analytical skills to check accuracy of sales transactions, identify discrepancies, resolve issues and also assess inquiries/situations for urgency and who to refer them to.
• You have the ability to learn and apply knowledge of park programs, services, operating regulations, applicable policies and procedures to ensure compliance, accuracy and consistency of information and actions.
• You demonstrate arithmetic skills to receive payments, balance cash flow, calculate sales projections and research contributing factors to discrepancies.

Organizational Skills:

• You have good organizational, planning and coordinating skills to conduct or assist group leader or superintendent in ordering and maintaining inventory, processing and depositing revenue, arranging and preparing seasonal training, and maintenance of office equipment.

OPS Commitment to diversity, inclusion, accessibility, and anti- racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontarios Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.Additional Information:Address:

• 1 Temporary - Seasonal, duration up to 23 weeks, 148 Woodvale Rd, COUNTY RD 3 RR4, Lansdowne, East Region

Compensation Group: Ontario Public Service Employees UnionUnderstanding the job ad - definitionsSchedule: 3.7Category: ParksPosted on: Monday, February 28, 2022Note:

• Effective October 1, 2021, the OPS COVID-19 Safe Workplace Directive requires all Ontario Public Service employees to provide proof they are fully vaccinated, meaning they are fully vaccinated as defined by the Ministry of Health (refer to: COVID-19 Fully Vaccinated Status in Ontario), including 14 calendar days have passed since receiving their final dose of the COVID-19 vaccine.Employees who do not provide proof of full vaccination will be deemed ‘not vaccinated under the Directive and will be required to attend a vaccine education program and undergo regular rapid antigen testing. Employees who are not vaccinated under the policy with a valid medical exemption will not be required to attend a vaccine education program but must undergo regular rapid antigen testing.

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