After-Sales Coordinator, Custom window covering department - Jobs in Laval, QuÃ©bec

Process, and meticulously follow up on orders for custom blinds and curtains, maintaining accuracy across contract pricing, cost pricing, and MSRP pricing.
Conduct data entry tasks with precision and efficiency to facilitate smooth order processing.
Foster daily communication channels with decorators and suppliers to monitor order progress and promptly resolve any arising issues.
Proactively anticipate and address potential challenges and issues related to orders or after-sales service.
Occasionally prepare and package special orders for our warehouse team to expedite shipment.
Provide prompt, courteous responses to customer calls and emails, ensuring a positive and customer-centric experience.
Collaborate seamlessly with team members, offering support and seeking assistance when needed to optimize efficiency and workload management.
Effectively manage time to meet deadlines and prioritize tasks in alignment with departmental objectives.
Undertake additional administrative duties as delegated by the Supervisor, demonstrating flexibility and adaptability.

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