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Job Location | Lethbridge, AB |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
Your Opportunity:An exciting Patient Care Manager (PCM) opportunity exists to grow your leadership skills and join a dynamic team within the Alberta Kidney Care South (AKC-S) portfolio. The PCM is a key leadership role in assuring excellence in patient, family centered and multidisciplinary care for complex renal patient populations across inpatient, outpatient and community care. This role supports over 175 staff in the South Zone with two reporting unit managers. The PCM manages the following units – Lethbridge and Medicine Hat Hemodialysis units (inpatient, outpatient and nocturnal programs), Chronic Kidney Disease, Peritoneal Dialysis, Kidney transplant clinics; and the community hemodialysis units in Fort MacLeod, Blairmore & Drumheller. The PCM reports to the Executive Director of Alberta Kidney Care South & Southern Alberta Transplant Program. This key leadership role supports the vision, mission and health/business plan of Alberta Health Services, aligning the goals and strategic direction of the AKC provincially. The PCM works in a decision-making and accountability relationship with the Executive Director, Unit Managers, and the Physician Leadership. The successful PCM will possess an understanding of patient family-based center of care strategies and will strive to build inclusive environments that reflect the needs and supports required for the AKC-S renal patient populations. The PCM possess excellent time management skills and the ability to exercise sound judgement utilizing an evidence-based approach when considering impacts to patients, families, staff, physicians and volunteers. The PCM will possess strong interpersonal communication, quality improvement, change management skills and the ability to build partnerships with internal and external stakeholders within a complex health system.Description:The Patient Care Manager position is responsible to promote and maintain a healthy work environment; demonstrate leadership skills with human resource functions including recruitment, coaching, clinical supervision, scheduling, performance appraisal and management within multiple union environments; and establish and maintain excellent working relationships with physicians, other health care providers and program areas in support of patient care and the vision, mission, values and business plan of Alberta Health Services. The successful incumbent will be expected to demonstrate proficiency in the following areas: Consistently role models AHS values. Ability to balance multiple, competing demands and conflicting priorities. Excellent analytical and decision-making skills, based on a framework of patient and family centered care, safety, and quality improvement. Effective facilitator of proven change management principles within teams, and ability to motivate others to achieve organizational goals. Leadership skills, including demonstrated ability and comfort with decision making responsibilities, coaching, and the ability to inspire and build confidence in others. Inter-professional and inter-personal conflict resolution and negotiation skills. Ability to manage human, financial and physical resources within an operating environment. Strong track record in establishing and maintaining effective working relationships with internal and external stakeholders.