Manager, Wellness Services - Jobs in Lethbridge, AB

Job Description

ResponsibilitiesPrimary Focus:Wellness Services is committed to supporting Lethbridge College students, employees, and their families’ by providing services that promote, maintain and enhance optimal levels of health. The primary focus of this continuing full- time Administrative role, is to advance and integrate the services aimed to enhance the health & wellness of the Lethbridge College community. Wellness Services includes the health clinic, health promotion, and counselling and sits within Student Affairs and reports to the Dean, Student Affairs. This position is responsible for short and long term strategic planning and ensuring effective day-to-day operations of all facets of Wellness Services.Job DutiesMajor Responsibilities include:Wellness Services Management:

• Lead a vibrant team of health professionals to provide the best service to students and employees.
• Manage human resource processes including recruitment, selection, development, supervision, performance management, evaluation, corrective action, recognition and reward.
• Negotiate and manage professional contracts for physicians, psychiatrists, and counselling as well as other contracts related to services.
• Influence others to contribute to the effectiveness and success of the department and Lethbridge College.
• Establish employee development programs and coaching /mentoring practices that promote individual and team competence, productivity, safety and customer focused solutions.
• Identify and address individual, organization and environmental conditions that foster or inhibit the achievement of Wellness Services mandate.
• Plan, allocate, and monitor the use of fiscal, physical, human, intellectual and technological resources.
• Develop, implement and manage a departmental budget.
• Understanding and implementation of institutional policies, professional regulations and provincial and federal legislation, e.g. Health Information Act, that are relevant to Wellness Services. Ensure departmental regulatory and legislative compliance through biannual review and employee education.
• Develop, implement and manage guidelines and protocols within each of the respective work units based on best practices to optimize service and performance standards.
• Review all relevant processes to ensure the highest levels of ethics, equity, inclusivity, customer service and contractual terms and conditions are maintained.
• Collect evidence of measures of quality, such as the use of recognized standards, and data on service delivery and effectiveness.
• Participate as an active and contributing member on a variety of institutional and external committees as directed by the Dean, Student Affairs, such as the Occupational Health & Safety Committee and Alberta Post-Secondary Health Association.
• Identify and develop partnerships with community services that will enhance services and referral processes, including AHS Public Health, AHS Addiction & Mental Health, Lethbridge Family Services, Victim Services, CMHA Crisis Intervention Team, Chinook Sexual Assault Centre, etc.

Strategic Planning:

• Articulate the purpose that drive short and long-term planning; set goals and objectives based on data analysis identifying the needs of students and employees.
• Lead the development and continual improvement of programs and services in response to the changing needs of students served and evolving institutional priorities.
• Identify and assess how wellness programming contributes to student learning, development and success.
• Complete annual reports on services and results; provide recommendations for ongoing improvement. Create and implement a cycle of service reviews applying services standards such as those outlined in CAS documentation.
• Develop and implement standard operating procedures and processes and maintain a system of updates.
• Facilitate continuous development, implementation, and assessment of goal attainment congruent with institutional mission and strategic plans.
• Promote environments that provide meaningful opportunities for student learning, development and engagement.
• Intentionally include diverse perspectives to inform decision-making.

Required Qualifications

• Bachelor Degree in a health related field such as such as Public Health, Nursing, Health Administration, Health Science, Counselling or Social Work.
• Minimum three years experience managing a team of people.
• Experience with mental health programming and or work in a clinical setting.
• Experience working with a wide variety of people, customer service experience and an understanding of appropriate patient/client care, ethics, and confidentiality.
• Excellent people, communication, planning and change management skills.

Preferred QualificationsMasters degree in a health related field.Experience working in a post-secondary wellness setting.Health policy related work.Quick Apply

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