Admissions Officer - Professional & Transfer - Jobs in London, ON

Job Description

Classification & Regular HoursHours per Week: 35Salary Grade: 13Please note this is a temporary 2 year contract with benefits, ending October 1, 2024.Secondments are WelcomeClick here for more details on secondment opportunities.About WesternSince 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.About UsThe Office of the Registrar (OOR) fosters a culture of student service excellence and is a key contributor to the overall student experience at Western, from the initial point of contact with prospects through to graduation and beyond.Within the OOR, the Undergraduate Recruitment and Admissions Office ensures successful achievement of Western’s undergraduate enrolment goals and strategic plans for growth, internationalization, and diversity by advising and supporting prospective students throughout the application and admission cycle.ResponsibilitiesThe Admissions Officer (Professional and Transfer) supports Western in the recruitment and admission of applicants to the University’s undergraduate and professional degree programs. The role will facilitate recruitment of the best students to the University while ensuring that Western’s admission standards are met, by reviewing and assessing applications, critical documentation, and supplementary information to evaluate eligibility for admission. In response to specific inquiries about professional and transfer admission, the Admissions Officer (Professional and Transfer) disseminates accurate information to future students and applicants, college and university officials, faculty, staff, parents and the general public. The Admissions Officer (Professional and Transfer) will provide exemplary customer service, the adjudication of applicants and the implementation of Senate policies governing admission and transfer credit.QualificationsEducation:

• Undergraduate degree, preferably from Western University

Experience:

• 3 years’ progressive customer service and administrative experience in a post-secondary environment
• Experience in student recruitment, admissions, or counseling services
• Previous experience working with PeopleSoft or comparable Higher Education database, Salesforce CRM or comparable CRM and document imaging software is preferred

Knowledge, Skills & Abilities:

• Exceptional organizational skills, including managing multiple competing priorities and the ability to adapt quickly to emerging priorities
• Ability to work well under pressure in a fast-paced environment with frequent interruptions.
• Demonstrated ability to understand and communicate complex written or oral ideas and understand customer needs and expectations while providing excellent customer service.
• Proven ability and natural inclination to interact with people in a professional, respectful and diplomatic manner.
• Judgment, analytical and problem-solving skills with a consultative and collaborative approach to address issues and opportunities within established guidelines.
• Strong record of teamwork with the motivation and ability to work independently with little supervision.
• Ability to process information with high levels of accuracy.
• Critical thinking and discernment to assess and scope areas for improvement and an ability to offer creative solutions.
• A working knowledge of secondary and post-secondary education systems throughout Canada and internationally is an asset.
• Flexibility to work outside of regular business hours and travel on occasion

Western Values DiversityThe University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources at hrhelp@uwo.ca or phone 519-661-2194.Please Note:Effective September 7, 2021, all employees and visitors to campus are required to comply with Westerns COVID-19 Vaccination Policy.We thank all applicants for their interest; however, only those chosen for an interview will be contacted.Quick Apply

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