COLLECTION OFFICER - Jobs in London, ON

Job Description

Are you a motivated individual If so, bring your expertise to the Ministry of Finance, Account Management and Collections Branch, London Tax Office to conduct debt collection activities in support of business-critical revenue generating operational requirements.What can I expect to do in this roleIn this position, you will:

• Collect amounts owed to the Crown by investigating/resolving delinquent accounts resulting from clients failure to comply;
• Communicate rights and obligations, negotiate payment arrangements and obtain securities;
• Liaise with sheriffs, banks, lawyers and other parties;
• Process payments using an automated system, prepare correspondence and maintain the integrity of tax roll information;
• Initiate necessary recovery actions.

How do I qualifyCollections and Financial Knowledge:

• You have demonstrated knowledge and understanding of collection techniques, including phone calls, letters, recommendations for legal actions such as garnishments/demands, liens and other recovery actions
• You are familiar with bankruptcy administration and debt security instruments
• You have ability to interpret/apply relevant legislations (example: Retail Sales Tax Act, Corporations Tax Act, Employer Health Tax Act, Land Transfer Tax Act, Income Tac Act, Bankruptcy and Insolvency Act, Financial Administration Act) in order to enforce compliance and collect delinquent accounts
• You have knowledge of accounting methods to analyze financial data

Communication Skills:

• You have oral and written communication skills to negotiate and deal tactfully with an array of people in sensitive situations
• You can prepare correspondence for taxpayers and their representatives, bankers, and sheriffs

Analytical, Research and Organizational Skills:

• You have research and analytical skills to gather and analyze data
• You can work independently and accurately with high volumes of assignments
• You can manage multiple priorities and work within tight timelines

Computer Skills:

• You have ability to use database and word processing programs to prepare reports and analyze information
• You demonstrate experience within an automated collection system

OPS Commitment to diversity, inclusion, accessibility, and anti- racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontarios Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.Additional Information:Address:

• 1 Temporary, duration up to 12 months, 130 Dufferin Ave, London, West Region

Compensation Group: Ontario Public Service Employees UnionUnderstanding the job ad - definitionsSchedule: 3Category: Finance and EconomicsPosted on: Friday, April 22, 2022Note:

• Effective October 1, 2021, the OPS COVID-19 Safe Workplace Directive requires all Ontario Public Service employees to provide proof they are fully vaccinated, meaning they are fully vaccinated as defined by the Ministry of Health (refer to: COVID-19 Fully Vaccinated Status in Ontario), including 14 calendar days have passed since receiving their final dose of the COVID-19 vaccine.Employees who do not provide proof of full vaccination will be deemed ‘not vaccinated under the Directive and will be required to attend a vaccine education program and undergo regular rapid antigen testing. Employees who are not vaccinated under the policy with a valid medical exemption will not be required to attend a vaccine education program but must undergo regular rapid antigen testing.

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