Delivery Station Liaison – Full Time (40 Hours) – DLC4 – London, ON, Canada - Jobs in London, ON

Job Location	London, ON
Education	Not Mentioned
Salary	Not Disclosed
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Full Time

Job Description

High School or equivalent diploma

Experience with Windows Operating Systems and Microsoft Outlook

Familiarity with multiple web browsers, window navigation and instant messenger tools

Job summaryThe address for this location is: 2244 Huron Street, Building K, London, ON, Canada N5V 0C4The schedule for this role is based on business need and will be provided upon offer.Except as otherwise required by law, this role pays $20.20 per hour.At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders.As a Delivery Station Liaison, you will help improve the customer experience by providing real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.As a Delivery Station Liaison, you will be responsible for:

Communicating with customers directly by phone and by email
Empathizing with and prioritizing customer needs
Upholding company values in working with every customer
Resolving issues and setting appropriate expectations with customers
Clearly understanding and responding appropriately to the issues that customers present
Consistently composing a grammatically correct, concise, and accurate written response to customers
Approaching problems logically and with good judgment to ensure the appropriate customer outcome
Making quick and effective decisions on behalf of the customer
Working a flexible, full time schedule (40+ hours per week)
Working from inside an Amazon Logistics (AMZL) delivery station
Performing the following tasks:
Carry, lift, push and pull up to 49 pounds
Stand, kneel, crouch, and/or stretch during shifts up to 12 hours long
Work in an environment where the noise level varies (personal protective equipment provided)
Work in an environment where the temperature may vary
Previous experience in Customer Service
Ability to effectively prioritize work time to ensure efficiency
Experience working on a merchandising/brand ambassador team
Demonstrates integrity and has track-record of earning trust

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Quick Apply

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Delivery Station Liaison – Full Time (40 Hours) – DLC4 – London, ON, Canada - Jobs in London, ON

Job Description

Delivery Station Liaison – Full Time (40 Hours) – DLC4 – London, ON, Canada Related Jobs

Receptionist

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Talent Development Specialist

Sales Associate

Digital Marketing Specialist

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