Facilities Assistant (Telecom/Network) - Jobs in London, ON

Job Description

Classification & Regular HoursHours per Week: 40Salary Grade: Level MPlease note, this is a 1 year temporary full time contract opportunity covering a leave of absence.Secondments are WelcomeClick here for more details on secondment opportunities.About WesternSince 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.About UsThe Department of Western Technology Services (WTS) is a central source committed to providing high-quality, cost-effective technology solutions and services to the campus community in support of the teaching and research missions of the University. WTS works collaboratively with other IT groups within Western’s faculties and support units to leverage central supported technology solutions and services where appropriate.ResponsibilitiesThe Facilities Assistant (Telecom/Network) is responsible for providing support and assistance to the Western Technology Services Infrastructure (MAC) Group with the extensive cabling infrastructure across the Western University campus. The role assists with installation, termination and testing of low voltage cabling, conducts cleaning, and implements minor repairs and preventative maintenance (under the supervision of a Telecomm/Network Technician) including adding equipment, routine cleaning, and organization of equipment closets across campus to ensure cleanliness and safety requirements are met. The Facilities Assistant also updates various databases and departmental records and provides assistance to faculty and staff, answering general questions, or escalating to a member of the MAC Group, related to the cabling infrastructure as required.QualificationsEducation:

• 1 year Community College diploma in Construction Management or relevant field

Experience:

• 2 years of experience working on construction sites with exposure to cabling
• Experience providing maintenance and repair in a relevant environment
• Experience with cable infrastructure integration is preferred
• Experience providing customer service in a relevant environment would be an asset

Knowledge, Skills & Abilities:

• Familiarity with preventative maintenance techniques and practices and with blueprints and technical drawings
• Verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience with the ability to effectively interact with technical and non-technical users
• Demonstrated ability take initiative, to work independently and follow through on work assignments
• Ability to apply active listening to hear and understand the complete message being communicated
• Ability to establish rapport with people from diverse backgrounds
• Ability to maintain a positive, outgoing attitude with genuine customer service orientation
• Ability to multi-task and maintain an organized and effective personal work environment
• Adapts readily and effectively to changing priorities and demands
• Computer skills with the ability to learn and use relevant software, applications or equipment that achieves required outcomes
• Basic proficiency required in Microsoft Office in order to prepare email, correspondence, input departmental data in spreadsheets, other records systems
• Familiarity with software applications used by Western preferred – e.g. e-mail, calendars
• Ability to lift, carry, move and position objects weighing up to 40 lbs using proper ergonomic procedures
• Ability to work on ladders and elevated work platforms using proper safety precautions

Union StatementWestern welcomes applications from all qualified individuals; however, it is the universitys policy to give first consideration to all qualified UWOSA applicants.Background ChecksPlease note, successful applicants will be required to produce a current, clean driving abstract prior to commencing employment.Western Values DiversityThe University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources at hrhelp@uwo.ca or phone 519-661-2194.Please Note:Effective September 7, 2021, all employees and visitors to campus are required to comply with Westerns COVID-19 Vaccination Policy.We thank all applicants for their interest; however, only those chosen for an interview will be contacted.Quick Apply

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