Technical Analyst - M365 Collaboration Team - Jobs in London, ON

Job Description

Posting PeriodOpen: November 9, 2022Deadline: November 22, 2022Non-UnionDepartment NameM365 Collaboration Team - Information Technology ServicesThis Technical Analyst role is focused on systems administration and expert level end user support in a Microsoft based enterprise environment, including supporting organization wide M365 initiatives. The Technical Analyst is the primary role responsible for managing proactive and reactive service requests, project work and global changes related to Microsoft 365. The Technical Analyst assists in the procurement and provision of new products to meet the clinical and administrative business needs of the London hospitals. The Technical Analyst provides an advanced level of support, including supporting vendor relationships, working with the front-line client support team and back-end AD and M365 administrative team.What we offer:

• Hours of Work: 37.5 hours per week
• Rate of Pay:$37.35 per hour to $46.69 per hour
• Health and Dental Benefits & Pension Plan (HOOPP)
• Career development and training opportunities
• Employee Wellness Initiatives

QualificationsAs the ideal candidate, you have:

• Successful completion of a three (3) year community college diploma in Computer Science or related field; Undergraduate Degree in Computer Science or related field;
• Three (3) years of relevant or related work experience required
• Demonstrated advanced experience in managing and supporting Microsoft 365 tools including OneDrive, Teams, SharePoint, Power Automate, Power Apps, Power BI, etc.
• Demonstrated advanced experience with Microsoft management tools such as Active Directory, use of Group Policies and System Centre Configuration Manager (SCCM)
• Experience in PowerShell programming/scripting is an asset
• Demonstrated advanced experience with industry standard Microsoft Operating System
• Demonstrated understanding of Microsoft Azure services
• Current Microsoft certifications an asset
• Ability to be on call and provide support in a 24x7x365 environment is mandatory
• Experience with clinical processes, nomenclature, and the hospital environment an asset
• Advanced skills in process-centric thinking
• Demonstrated commitment to providing excellent customer service
• Advanced organizational skills and ability to adapt to changing priorities and ambiguity
• Excellent communication skills (both verbal and written)
• Advanced problem-solving and decision-making skills
• Advanced ability to work cooperatively as a team and to facilitate meetings and workgroups
• Demonstrated knowledge of and commitment to the principles of patient and family centred care
• Demonstrated knowledge of and commitment to patient and staff safety
• Demonstrated practice and commitment to LHSC’s Mission, Vision and Values
• Demonstrated ability to attend work on a regular basis

Immunization Requirements:

• Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox), Hepatitis B, Tetanus/ Diphtheria/Polio; Meningitis.
• Provide documentation of the Tuberculosis skin testing (two step) and COVID vaccine series.
• For more information visit https://www.lhsc.on.ca/careers/health-review-requirements

We are committed to providing a safe, healthy and inclusive work environment that inspires respect. LHSC is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Indigenous people, persons with disabilities, and LGBTQ2+ persons. We are committed to providing persons with disabilities equal opportunities and standards of goods and services, and are also fully compliant with the Accessibility for Ontarians with Disabilities Act (2005), as applicable.As part of the assessment process applicants may be required to complete a written examination or test. Please be advised that a reference check may be conducted as part of the selection process.Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to provide a satisfactory police information check (original document) completed in the last 3 months.Quick Apply

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