Senior IT Business Analyst - Hybrid - Jobs in Longueuil, Québec

Job Description

Job DescriptionThe incumbent #39;s mandate will be to work closely with the organization (corporate sectors and business expertise centers), to identify and analyze business needs arising from business initiatives as well as strategic initiatives. He/she will ensure the traceability of needs, from the definition of business initiatives to the deployment of recommended technological solutions. The incumbent will act as a true strategic advisor to the various business sectors, and as a liaison between the different teams in the Information Technology Vice-Presidency responsible for implementing, supporting and improving solutions. The analyst will support sectors in defining and analyzing business needs that can potentially be addressed by existing technological solutions or that will be subject to a tendering process for selection and implementation. Primary Responsibilities

• Support business sectors in implementing various initiatives to achieve prioritized strategic objectives
• Understand the business context it will support, so as to identify the impact of process and solution evolution on the organization #39;s operations
• Carry out the various stages of the demand management process
• Analyze current business processes and define future business processes
• Identify, analyze, document, prioritize and validate the organization #39;s business needs and requirements
• Collaborate with IT architects and functional analysts to identify solutions and transform functional requirements into technical specifications
• Contribute to change management
• Facilitate product and service implementation while ensuring that the advertised value is met
• Contribute to the development of the test strategy and define the acceptance test plan
• Work in collaboration with the Operational Excellence department, which undertakes continuous improvement initiatives related to the quality system
• Support the business sector during the deployment of new processes, tools or technological solutions

Skills and competencies required 

• Experience in preparing IT project studies (cost-benefit analyses, business cases)
• Knowledge of project delivery methodologies (Cascades and Agile) and development cycles
• Knowledge of ticket and project management software (Atlassian, ServiceDesk) or any other equivalent software, an asset
• General ERP knowledge an asset
• Knowledge of the BPMN 2.0 process documentation standard, an asset
• Proven aptitude for teamwork, collaboration and customer service
• Rigorous, respectful of existing methodologies, deadlines and activities under his/her responsibility
• Strong analytical, problem-solving and information-processing skills
• Autonomy, curiosity and the ability to learn quickly in order to deliver in a changing environment
• Influence, persuade and be recognized as an agent of change
• Customer focus
• Demonstrated interpersonal skills and excellent oral and written communication skills
• Advanced workshop facilitation, peer presentation and leadership skills