Hirejobs Canada
Register
Auckland Jobs
Canterbury Jobs
Northland Jobs
Otago Jobs
Southland Jobs
Tasman Jobs
Wellington Jobs
West Coast Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Scheduler - Jobs in Lower Sackville

Rentokil Initial
Job LocationLower Sackville
EducationNot Mentioned
Salary$38,000 - 40,000 per year
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

Scheduler Lower Sackville, NS Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada.This role will schedule service calls and route service technicians to fulfil customer orders and services, with the main focus to maintain the work schedules for field technicians and assure that all customer commitments are met.Ensure that tasks are completed in an effective and timely manner at the highest quality.Provide World Class customer service.Responsibilities:

  • Provide timely and professional responses to both customer and technician inquiries, both inbound and outbound.
  • Communicate directly with technicians to adjust assignments, add or remove locations, and reassign routes as needed.
  • Offer logistical support to technicians and maintain effective communication with colleagues and customers.
  • Confirm, schedule, and reschedule customer services.
  • Handle difficult customer issues promptly and professionally, ensuring they are resolved and communicated accurately.
  • Regularly communicate with Operations Managers, Branch Managers, and the Regional Manager to share information and address technician concerns, aiding in informed decision-making.
  • Escalate significant business or technical issues to management and assist with communication across other departments.
  • Maintain a positive and friendly attitude with the service team, promoting positive interactions between service, technician, and office teams at all times.
Requirements
  • 2+ years experience with customer service and able to effectively manage multiple tasks concurrently
  • Dispatch or scheduling of field technicians experience is a plus
  • Intermediate proficiency with MS Office (Outlook, Word, Excel, PowerPoint).
  • Have knowledge of Google Suite. Ex. Google Docs, Drives, Gmail, Calendars
  • Able to learn and use multiple computer systems
  • Strong analytical skills and attention to detail
  • Able to multitask under pressure in a fast-paced environment
  • Prioritize work with little direct supervision
  • Strong communication (verbal and written)
  • Able to exercise tact and diplomacy when dealing with others
  • Strong work ethic, punctual and maintain a professional demeanor
  • Ability to work in office, Monday to Friday.
1 Vacancy Salary $38,000.00 to $40,000.00BenefitsA career with Rentokil-Terminix is exactly that - a professional trajectory filled with opportunity.We pride ourselves on being a world class team that rewards high performance.We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience.
  • Great benefits - Medical, Dental, and Vision
  • Employer-matched RRSP program up to 3.5% of your base salary per year
  • Paid sick and vacation days
  • Short and long-term disability
  • Life Insurance
AI technology will be used in selecting candidates for interviews. Rentokil-Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.

APPLY NOW

Scheduler Related Jobs

© 2021 HireJobsCanada All Rights Reserved