Clerk/Receptionist (CUPE), Centre for Respiratory Health – Sleep Lab - Part Time - Markham Site - Jobs in Markham, ON

Job Description

Who you are:You are an innovative and patient centered individual who provides excellence within their professionYou are a team player with excellent communication, critical thinking and customer service skillsYou have vision, flexibility, transparency, honesty and practicalityYou are organized, accurate, able to multi task and meet deadlinesYou support the patient experience, your colleagues and others cultural and spiritual beliefsYou encompass MSH’s core values and live the words of Respect, Trust, Commitment, Compassion and CourageWho we are:Markham Stouffville Hospital (MSH) is one of Ontario’s leading community hospitals. Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 435,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).Our 526 physicians, 28 midwives, 2,400 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond.. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join usWhat we need:The Clerk/Receptionist is a valuable member of the team and has a significant impact on the efficient and effective operation of the clinic. The successful candidate will be responsible for both clerical and receptionist duties.Responsibilities Include:scheduling clinic appointments for initial consultation and follow-up visits including Diagnostic testing that is requiredgreeting patients, answering and directing telephone calls to the appropriate personnelfollow-up of telephone reminder appointments to patients as requiredordering and maintaining suppliesentering lab ordersphotocopying, filingcompiling and/or photocopying reports to send to various outside agenciesperforming special projects as assignedCompensation:Band CUP C03: Ranges from $23.90 – 26.89 per hour.Work Schedule:The successful candidate is required to be available to work Tuesday and Wednesdays 7.5 hour shifts (0900-1700) on a part time basis. Please note schedules may change based on operational needs.What you bring to MSH:Previous medical reception/clerical experience required, in a clinic/outpatient settingPreferred knowledge of sleep apnea and associated suppliesKnowledge of and/or completion of a medical terminology courseProficient computer skills including Microsoft office tools, Meditech experience requiredPrevious experience with patient scheduling systems is requiredExperience with scheduling diagnostic testing and lab testingExcellent organization skills with the ability to manage multiple tasksExcellent public relations and communication skills with a pleasant telephone mannerStrong interpersonal skills and the ability to work effectively and collaboratively as a member of the teamEvidence of good attention to detailExcellent organizational skillsDemonstrated ability to work effectively within an interprofessional team as well as independentlyDemonstrated good attendance and work performance record with the ability to maintain this same standardDemonstrated commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as requiredMarkham Stouffville Hospital takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. Furthermore, Markham Stouffville Hospital is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.Required SkillsRequired Experience