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Client Facing Technology Support Intern (16 months) - Jobs in Markham, ON

IBM
Job LocationMarkham, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

IntroductionAt IBM, work is more than a job - its a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things youve never thought possible. Are you ready to lead in this new era of technology and solve some of the worlds most challenging problems If so, lets talk.Your Role and ResponsibilitiesStart date for this position is May 2022 (16 months)Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat applications to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.As a Client Facing Technical Support intern you will:

  • Work in an agile, collaborative environment to understand requirements, design, code and test innovative applications, and support those applications for our highly valued customers.
  • Employ IBM’s Design Thinking to create products that provide a great user experience along with high performance, security, quality, and stability.
  • Own the customer experience by solving complex business problems for the world’s leading clients.
  • Work directly with the customer to understand and troubleshoot issues, collect data, elicit detailed requirements, then design and implement innovative solutions across multiple industries and sectors as well as governments and agencies.
Who You Are:
  • You are highly motivated and have a passion for creating and supporting great products.
  • You thrive on collaboration, working side by side with people of all backgrounds and disciplines, and you have very strong verbal and written communication skills.
  • You are great at solving problems, debugging, troubleshooting, designing and implementing solutions to complex technical issues.
  • You have basic understanding of software development and programming languages.
These are office based positions in IBM locations including the following. Opportunities in these locations will vary based on demand.
  • Markham
  • Ottawa
  • Mississauga
Required Technical and Professional Expertise
  • Basic knowledge in one or more of the following technology areas: Java, Ruby, Python, Javascript, HTML, CSS, Node.js, Angular.js
  • Must be eligible to work 16 months starting in May 2022
Preferred Technical and Professional Expertise
  • Advanced knowledge in one or more of the following technology areas: Java, Ruby, Python, Javascript, HTML, CSS, Node.js, Angular.js
  • Registered in a formal co-op/internship program
Must have the ability to work in Canada without sponsorship.About Business UnitNo matter where you work in IBM, you are making an impact. As an Early Professional with IBM, you will be taking on a key role with one of our industry-leading business units to work on the technology that is solving our most challenging problems and changing the way the world thinks.Your Life @ IBMAre you craving to learn more Prepared to solve some of the worlds most unique challenges And ready to shape the future for millions of people If so, then its time to join us, express your individuality, unleash your curiosity and discover new possibilities.Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.Its time to define your career.About IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.Location StatementThis role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, and Syria) on a work permit, you are not eligible for employment in this position.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.Quick Apply
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