Client Partner Executive - Jobs in Markham, ON

Job Description

495086BRWhy KyndrylWe design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Our people are at the center, discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. In October 2020, IBM announced its intention to separate the IT Infrastructure Services unit of its Global Technology Services division into a new, separate public company, creating two industry-leading companies - IBM and Kyndryl. The spin-off is expected to be completed by the end of 2021. To find out more about Kyndryl, including information relating to privacy, please visit Kyndryl.com.Please be aware Kyndryl will continue to use some IBM systems for a certain period after spin-off. This means when you sign up to either the IBM or Kyndryl candidate portal, you will have the benefit of being able to see and apply for IBM and Kyndryl jobs and to access information about IBM and Kyndryl jobs you have applied to, for a limited period from either candidate portal. If you have already signed up as a candidate on IBM’s portal, please continue to use this account to access IBM and Kyndryl jobs.Your Role and ResponsibilitiesClient Partner Executive role constructs partnerships between clients, vendors, and subcontractororganizations and manages the implementation of these partnerships to address business opportunitiesfor the Kyndryl Corporation with the following responsibilities:

• Responsible to deliver all contractual obligations to clients and maintain a positive business control posture.
• Accountable for meeting revenue, profit, sales growth, delivery, and for improving overall customer satisfaction.
• Responsible to deliver all contractual obligations to clients and maintain a positive business control posture.
• Accountable for meeting revenue, profit, sales growth, delivery, and for improving overall customer satisfaction.
• Proactively work with clients to identify their business and IT challenges, objectives, priorities, directions and critical success factors.
• Applies this knowledge to establish and implement an Account Strategy that includes delivery of Kyndryl Services and account growth.
• Translate customer requirements into formal agreements, establishing specific solutions, and leading the efforts that culminate in client acceptance of the results.
• Have overall responsibility for their contractual cost, schedule, and contractual deliverables.
• Manage Kyndryl resources and coordinates client resources to deliver services and solutions to support the client organization.
• Recognized for business acumen by the customer set they support.
• Leads a functional/business unit.
• Background in multi cloud sales and consulting engagement.

Environment:

• Business unit, country, or international professional mastery related to operations, strategies, and objectives in leading edge or critical situations.

Communication/Negotiation:

• Teamwork at highest levels. Plan and conduct complex negotiations reaching lasting agreements and commitments.

Problem Solving:

• Anticipate, create and define innovative and visionary concepts in strategic environment.

Contribution/Leadership:

• Develops and implements product, market, business, or technology strategies with executive review. Has vision of overall strategies. Contributes to policy making. Recognized as an expert and leader b members of a field, related functions, and multi -country organizations. Leads business unit, country, or international teams, conducts special projects, or manages functions or strategic departments.

Impact on Business/Scope:

• Accountable for business unit, major country, or international projects or programs.
• Responsible for committing multiple resources and achieving customer satisfaction, cost, expense, revenue and other business measurements of critical importance.
• Responsible for quality output/value add for highly visible products, services and future business development.

Required Technical and Professional Expertise

• Managing Client expectations/satisfaction.
• Client relationship management.
• Business management.
• Program/Project management.
• Consultative Selling.
• Apply financial management and forecasting techniques.
• Team and people focused; perform team building.
• Motivated and resilient.
• Develop Offerings/Solution Strategy from Opportunity Assessment.
• Manage account performance; financial aptitude.
• Apply planning techniques to Client strategy.
• Apply business control requirements.
• Experience in the Industry of Customer accounts would be beneficial.

Preferred Technical and Professional ExperienceKnowledge of Cloud technologies.Required EducationBachelors DegreePreferred EducationMasters DegreeEligibility RequirementsMust have the ability to work in Canada without sponsorship.Country/RegionCanadaState / ProvinceONTARIOCity / Township / VillageMarkhamBeing You @ KyndrylKyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.Other things to knowThis role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, and Syria) on a work permit, you are not eligible for employment in this position.Primary job categorySalesRole ( Job Role )Client Solution ExecutiveEmployment TypeFull-TimeContract typeRegularPosition TypeProfessionalTravel RequiredNo TravelCompany(Y009) Kyndryl Canada LimitedIs this role a commissionable/sales incentive based positionYesQuick Apply

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