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Communications Clerk (CUPE), Communications- Part Time Temporary (until September 22, 2022) - Markham Site - Jobs in Markham, ON

Markham Stouffville Hospital
Job LocationMarkham, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Land Acknowledgement:Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nish-in-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands.Who you are:

  • You encompass Oak Valley Health’s core values and live the words of Respect, Trust, Commitment, Compassion and Courage
  • You are a patient and/or client centered individual who performs at an exemplary standard
  • You are a team player with excellent communication, critical thinking and prioritization skills
Our 526 physicians, 28 midwives, 2,400 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join usWhat we need:As a communications clerk you will operate a Mitel console, and various types of communication equipment such as paging and locating systems. A key responsibility is to respond to and act upon the communication needs for emergency codes and provide a positive customer experience to everyone you deal with.What you bring to the role:
  • Previous switchboard experience in a hospital environment, or large organization along with working knowledge of a variety of communication systems
  • Proven well-developed customer service skills; with a demonstrated courteous and professional telephone manner
  • Excellent interpersonal, communication and organizational skills
  • Excellent computer skills; working in a computerized environment would be an asset
  • Previous experience working on a Mitel console is preferred
  • Ability to work independently, with proven decision making skills
  • Ability to work well under stress
  • Demonstrated good attendance and performance records with the ability to maintain these same standards
  • Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with organizations related policies, health and safety legislation and best practices and completing relevant mandatory education as required
Work ScheduleThe successful candidate must be available to work days, evenings and nights on weekdays and weekends.The successful candidate will have availability to cover the following shifts if needed:
  • Mon – Fri 7:30-15:30 8:30-16:30 16:00-24:00 16:30-21:00 22:00-06:00 24:00-08:00
  • Weekends 7:30-15:30 11:00-19:00 16:00-24:00 22:00-06:00 24:00-08:00
Please note schedules may change based on operational needs.Compensation:BAND CUP C03: $23.90 - $26.89 per hourWho we are:Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 435,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).What you bring to Oak Valley Health:
  • Previous switchboard experience in a hospital environment, or large organization along with working knowledge of a variety of communication systems
  • Proven well-developed customer service skills; with a demonstrated courteous and professional telephone manner
  • Excellent interpersonal, communication and organizational skills
  • Excellent computer skills; working in a computerized environment would be an asset
  • Previous experience working on a Mitel console is preferred
  • Ability to work independently, with proven decision making skills
  • Ability to work well under stress
  • Demonstrated good attendance and performance records with the ability to maintain these same standards
  • Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with organizations related policies, health and safety legislation and best practices and completing relevant mandatory education as required
Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.Required SkillsRequired ExperienceQuick Apply
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