Integration Developer – RingCentral/RingCX & CRM - Jobs in Markham, Ontario, ON, L3R 5V2

Job Description

About Future Buildings:Future Buildings and Toro Steel are a leading provider of pre-engineered steel buildings, proudly serving residential, commercial, and industrial sectors for over 40 years. We’re dedicated to delivering innovative, high-quality solutions and are expanding our footprint in the industry.Position SummaryWe are looking for an experienced Integration Developer to join our team on a 1-year in-office contract at our Markham location. This role is ideal for someone with a strong background in RingCentral (including RingCX), custom API development, and automation tools like Zapier.You’ll play a key role in connecting our telecommunications systems with a new, in-development CRM, ensuring seamless integration across platforms and contributing directly to the evolution of our internal tech stack.Key Responsibilities

• Develop and maintain custom API integrations between RingCentral (especially RingCX) and our internal systems.
• Create and manage webhooks and real-time communication flows between tools.
• Collaborate with internal developers building our CRM (led by Alex and Lloyd).
• Build and optimize workflow automations using Zapier and other tools.
• Troubleshoot, test, and maintain integrations to ensure reliability and performance.
• Document systems, processes, and integration standards.

Qualifications

• 3+ years of experience with RingCentral APIs and platform integration.
• Preferred Languages: Proficiency in MySQL and SQL required; experience with Python and Go is strongly preferred.
• Hands-on experience with RingCX (or similar contact center tools).
• Proven ability to build and manage RESTful APIs, webhooks, and JSON/OAuth flows.
• Proficiency in Zapier (or similar tools like Make or n8n) for automating workflows.
• Strong understanding of CRM systems and how to integrate telecom/communications platforms with them.
• Solid communication and problem-solving skills.
• Ability to work in-office full time in Markham, Ontario.

Why Join Us

• Hands-on role with ownership over a growing, integrated tech stack.
• Opportunity to work closely with leadership and shape new systems.
• Collaborative team with a strong focus on innovation and streamlining communication systems.
• In-office team culture based in the heart of Markham.

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