Risk Specialist, Integrated Risk - Full Time- Markham Site - Jobs in Markham, ON

Job Description

Land Acknowledgement:Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nish-in-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands.COVID StatementAs a result of the COVID-19 pandemic and the need to strengthen and promote health protection to patients, staff and members of the public attending in the hospital, prior to the first day of employment with the Hospital, all successful candidates are required to provide proof of COVID-19 vaccination (full vaccination is required). In order to provide you with fair & equitable accommodation, you must submit supporting medical exemption documentation or an affidavit detailing why your religion prohibits you from receiving the COVID-19 vaccine.Who you are:

• You encompass Oak Valley Health’s core values and live the words of Respect, Trust, Commitment, Compassion and Courage
• You are a patient and/or client centered individual who performs at an exemplary standard
• You are a team player with excellent communication, critical thinking and prioritization skills

What we are looking for:The role will be vital to Risk Management by identifying potential high risk situations, ensuring effective planning and preparedness for and the coordination of response and recovery to emergencies and the promotion of patient safety across the organization. Provide management and senior management with a risk management reports and risk indicators, as required. As well as collaborate with internal partners to incorporate the Risk Management function in support of hospital activities to provide a safe hospital environment. Provide system administration of the incident reporting system (iReport) and provide reports and training as needed.. Provide support and gather evidence for the hospital’s liability insurer of actual and potential claims.Duties and Responsibilities Include:Enterprise Risk Management functions:

• Assist Risk Manager in developing and administering an integrated risk management program that focuses on enterprise-wide risk reduction, with an emphasis on clinical risk
• In collaboration with key internal and external stakeholder coordinate identification, reporting, evaluation, and correction/prevention of risk
• Support events aimed at identifying improvements related to risk management
• In collaboration with key internal and external stakeholder ensure policies and procedures are in place that relate to key areas of potential risk and liability for the hospital
• Facilitate participation and completion of the Risk Assessment Checklist (RAC) information gathering and reporting program

Claims Management and Legal/Insurance Interface for the Organization:

• Assist with claims related to patient/visitor liability to the corporation’s insurance company
• Coordinate the corporation’s investigations and defense with HIROC, Insurance Adjusters and Legal Counsel
• Help support, information and assistance to staff members involved in claims, potential claims and hospital investigations.
• Assist with case developments and submissions
• Investigation and follow-up of reported events in collaboration with the program lead that has primary accountability and responsibility for conducting the review
• Complete requests for certificates of insurance
• Maintain record keeping and filing of all related documentation
• Support requests for meetings with legal or insurance adjusters

Complete system administrative tasks associated with the RL Datix incident reporting system including permission requests, report requests, report audits, basic orientationPolicy Management and Emergency Preparedness

• Provide feedback for risk consultation on policies as requested; escalate to Risk Manager if needed
• Track policies related to Integrated Risk Management, and ensure timely review, revision and approval as needed
• Provide some support for emergency preparedness debrief or exercises

What you bring to the role:

• Bachelor degree - 4 years and/or degree/certificate in health care discipline or related field required
• Experience with leading committees
• Advanced knowledge of computer modules (Word, Excel, PowerPoint, Outlook, Visio)
• Demonstrated knowledge of the RL Datix reporting system
• Demonstrates excellent planning, organizational skills with strong attention to detail
• Adaptable and able to prioritize conflicting demands and work within tight deadlines
• Excellent written and oral communication skills
• Demonstrated commitment to professional development
• Demonstrated ability in interpersonal, diplomacy, prioritization, facilitation and team building skills
• Demonstrated abilities in analytical critical thinking, problem-solving and consultation
• Effectively uses empathy in interactions with others
• Demonstrated good attendance and performance records with the ability to maintain these same standards
• Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required

Work Schedule:The successful candidate must be available to work onsite regular business hours 830- 430 Monday- Friday. Please note schedule may change due to operational needs.Compensation:Band L: $38.23- $46.62Who we are:Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 435,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).Our 526 physicians, 28 midwives, 2,400 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us Oak Valley Health Diversity StatementOak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.Required SkillsRequired ExperienceQuick Apply

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