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Job Location | Markham, ON |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
Come and join one of North Americas largest home and commercial services and energy solutions companies! We offer comprehensive benefits, savings match plans, overtime, shift premiums and a DC Pension Plan after 24 months. If you are passionate about delivering 5 Star Customer Service, we would love to hear from you.Job Title: Service Clerk – Full TimeReporting To: Operations ManagerDepartment: OperationsLocation: Birchmount - MarkhamRate of Pay: UNIFOR Clerical Range 2File number: K1760Closing Date: July 18, 2022Hours of Work: 35 hours a week: Monday to Friday: 7:00 a.m. to 3:00 p.m.The primary focus of this role will involve the ongoing optimization of area field staff (service, duct cleaning and plumbing) resources to meet incoming and forecasted customer demands, including finalizing orders, reconciling cash balances and handling escalations. Through the use of a formalized planning process and continuous interaction with field staff and management, this key function will ensure that corporate goals are met in a manner that provides best-in-class service delivery of same day service and customer satisfaction.Responsibilities: